Senior Medical Recruitment and Credentialing Officer

Southern NSW Local Health District; Goulburn; On-site; AUD 87,000 - 89,000; Full time

Benefits offered by this job

Salary packaging

Fitness Passport

Job summary

Southern NSW Local Health District is seeking an experienced Administration Officer to support recruitment, credentialing and contract administration for medical officers across SNSWLHD. You will coordinate onboarding, verify credentials and maintain accurate records across StaffLink and eCredential, ensuring timely and compliant processes.

Based in a NSW rural health setting, you will work with clinical and corporate teams to deliver efficient operations, contribute to safe patient care, and

Qualifications

• Experience in medical administration, HR, recruitment or credentialing.
• Ability to interpret policies and award conditions.
• Proven high-volume workflow management.
• Experience with contract processing and credentialing verification.
• Proficiency with MS Office; familiarity with StaffLink/ROB/eCredential.
• Excellent written, verbal and interpersonal communication.
• Current unrestricted driver's licence and willingness to travel.
• Ability to work with minimal supervision.

Responsibilities

• Provide coordination for recruitment, onboarding, credentialing and contract administration for medical officers.
• Manage credentialing verification and documentation across SNSWLHD.
• Administer StaffLink and eCredential processes and LOCUM arrangements.
• Prepare MDAAC materials and ensure compliant service delivery.
• Support driving/travel requirements as role requires and maintain stakeholder relations.

Skills

Medical administration

HR / Recruitment

Credentialing

Contract processing

Microsoft Office

StaffLink/eCredential

Interpersonal skills

Driver's licence

Travel readiness

Tools

StaffLink

ROB

eCredential

Job description

Employment Type: Permanent Full Time Position Classification: Admin Off Lvl 6 Location: Negotiable within SNSWLHD Remuneration: $86,896 - $88,951 per annum Hours Per Week: 38 hours per week Requisition ID: REQ699680 Application Close: 30 October 2026 Interviews Details: Scheduled within 10 days of closing

About the service

Administration Officer – Be the Backbone of Our Rural Health Service Are you organised, efficient, and passionate about supporting healthcare teams to deliver excellent patient care? At (Site) our Administration Officers play a crucial role in ensuring smooth operations across clinical and non-clinical departments. Your skills will help keep our rural health service running effectively and support our community’s wellbeing. Join us and help keep our health service running smoothly for the benefit of our community.

What you'll be doing

The Senior Medical Recruitment & Credentialing Officer provides specialised, high-level coordination and support for the recruitment, onboarding, credentialing, contract administration and compliance processes for temporary and permanent medical officers across Southern NSW Local Health District (SNSWLHD). The role is responsible for accurate and timely contract compilation, credentialing verification, StaffLink and eCredential administration, Medical and Dental Appointments Advisory Committee (MDAAC) preparation and locum engagement arrangements. The position exercises initiative, autonomy and problem-solving skills to ensure efficient, compliant and customer-focused service delivery. Support for Working within SNSWLHD Sustainable Healthcare: Together towards zero Salary packaging options Health and Wellbeing benefits including Fitness Passport, and annual Influenza vaccinations A team that values your expertise, invests in your development and supports your lifestyle

Selection Criteria

• Relevant qualifications and/or equivalent experience in medical administration, human resources (HR), recruitment or credentialing, with ability to interpret policies, procedures and award conditions relating to medical employment and provide accurate advice to stakeholders.
• Strong capability in managing high-volume workflows with competing deadlines, ensuring accuracy and quality.
• Demonstrated experience in contract processing, credentialing verification and documentation management.
• High-level proficiency with computer software applications including Microsoft Office (i.e. Outlook, Teams, Word, Excel, PowerPoint etc) StaffLink, ROB, eCredential, with capacity to learn other systems as required.
• Excellent written, verbal and interpersonal skills, with ability to build productive relationships across clinical and corporate stakeholders.
• Strong problem-solving skills, with ability to identify process issues, recommend improvements and exercise sound judgement with limited supervision.
• Current unrestricted drivers' licence and the ability to maintain.
• Ability and willingness to drive/ travel as the role requires. This may involve driving long distances and overnight stays as required.

Occupational Assessment, Screening and Vaccination against Specific Diseases

This is a Category ‘B’ position, please read and understand NSW Health policy directive PD2024_015 All new employees must agree to comply with the requirements outlined in this policy. OASV requirements also include proof of vaccination against influenza and is compulsory for NSW Staff that enter any Residential Aged Care Facility (RACF) or who work in NSW Health owned and operated RACFs

Information for applicants

Southern NSW Local Health District is committed to closing the gap in health outcomes for Aboriginal and Torres Strait Islander peoples. As part of this commitment, the Stepping Up website has been developed to support Aboriginal and Torres Strait Islander job applicants through the NSW Health recruitment process. The site provides guidance, resources, and tools to help applicants confidently apply for roles and build meaningful careers in health. Southern NSW Local Health District is dedicated to fostering a child-safe environment that respects and upholds the rights of children and young people, aligned with NSW Health’s commitment to implementing the Child Safe Standards. We aim to ensure that children and young people feel safe, supported, and included in their care. All current and prospective staff are expected to prioritise the safety, welfare, and well-being of children and young people, actively working to protect them from harm and abuse. At Southern NSW Local Health District, we’re proud to be an equal opportunity employer. We are committed to fostering a workplace where diversity is celebrated, inclusion is part of everyday practice, and our people are supported to succeed. We encourage applications from Aboriginal and/or Torres Strait Islander people, people with disability, LGBTIQ+ people, and others who bring diverse experiences and perspectives to our workforce. If you require any accommodations or adjustments to the recruitment process, please let us know when you apply or at any stage of the process. We will work with you to meet your needs and create the best possible experience. Please contact [e-mail] for confidential support to ensure an equitable, barrier-free application process.

To be eligible for permanent employment in this position you must be an Australian Citizen, or a permanent resident of Australia, or a New Zealand citizen with a current New Zealand Passport. www.immi.gov.au

For role related queries or questions contact Estelle Roberts on 0423 658 060 or [e-mail]