Senior Mediation & Dispute Resolution Lead (Hybrid)

Department of Local Government, Industry Regulation and Safety WA; Western Australia; Hybrid; AUD 80,000 - 110,000; Full time

Benefits offered by this job

Flexible working hours

20 days annual leave

17.5% leave loading

15 days personal leave

Opportunities for professional development

Job summary

The Department of Local Government, Industry Regulation and Safety WA is seeking a Senior Conciliation Officer to provide mediation and dispute resolution services in Perth, Western Australia. In this hybrid role, you will assist parties in regulatory matters and guide them towards mutually agreeable outcomes.

The position values diversity and offers a range of benefits including flexible working hours, annual leave, and professional development opportunities.

Qualifications

• Experience in mediation and dispute resolution services.
• Understanding of regulatory compliance and legislation.
• Ability to handle sensitive cases and provide impartial advice.

Responsibilities

• Provide dispute resolution services and advice on regulatory matters.
• Analyze issues and assist parties in reaching agreeable outcomes.
• Handle breaches of legislation and offer appropriate education.

Skills

Dispute resolution

Customer service

Knowledge of Australian Consumer Law

Strong communication skills

Job description

The Department of Local Government, Industry Regulation and Safety WA is seeking a Senior Conciliation Officer to provide mediation and dispute resolution services in Perth, Western Australia. In this hybrid role, you will assist parties in regulatory matters and guide them towards mutually agreeable outcomes.

The position values diversity and offers a range of benefits including flexible working hours, annual leave, and professional development opportunities.