Senior Manufacturing Support Engineer

C01 Cochlear Limited (Australia); City of Brisbane; On-site; AUD 120,000 - 160,000; Full time

Job summary

Cochlear Limited in Brisbane seeks a Senior Manufacturing Support Engineer to join the Operations team. You will apply technical expertise to support manufacturing, drive improvements in yield, quality, and throughput within a regulated environment.

Work with engineering, quality and supply chain, mentor engineers and technicians, ensure QMS compliance, and contribute to safety, cost, and process optimization across manufacturing lines.

Qualifications

• Degree in Engineering; background in manufacturing
• Experience in GMP or regulated environments preferred
• Strong problem-solving and cross-functional collaboration required

Responsibilities

• Main technical contact for yield, quality, and throughput issues
• Analyze and resolve complex production problems and implement improvements
• Lead investigations into rejects and determine root causes
• Oversee NCRs and concessions; ensure compliance with QMS and regs
• Identify and implement safety, quality, and cost improvements across lines
• Provide technical guidance to engineers and junior team members
• Collaborate with cross-functional teams to optimize processes and supplier relations

Skills

Problem solving

Stakeholder comms

GMP knowledge

LEAN manufacturing

Regulated industry

Education

Engineering degree

Job description

Cochlear’s mission is to help people hear and be heard. As the global leader in implantable hearing solutions, Cochlear is dedicated to helping people with moderate to profound hearing loss experience a world full of sound. We aim to transform the way people understand and treat hearing loss and innovate to connect people with future technologies. Our employees tell us that the number one reason they enjoy working for Cochlear is the opportunity to make a difference to people’s lives. Learn and grow with us as we tackle the most complex challenges in helping more people to experience a lifetime of hearing.

The opportunity: Cochlear is looking for a Senior Manufacturing Support Engineer to join the Brisbane Operations team. In this position, you will use your technical expertise to support manufacturing and help achieve key targets in the production environment. This role is highly visible and involves working with cross-functional teams to address complex manufacturing challenges, improve processes, and enhance yield, quality, and throughput.

Key Responsibilities

• Serve as the main technical contact for issues related to yield, quality, and throughput
• Analyze and resolve complex production problems, offering solutions beyond standard methods
• Lead investigations into manufacturing rejects, determine root causes, and implement corrective actions
• Oversee and ensure accurate handling of Non-Conformance Reports (NCRs) and concessions
• Maintain compliance with Quality Management Systems and regulatory standards
• Identify and implement improvements in safety, quality, and cost across manufacturing lines
• Provide technical guidance and mentorship to engineers and junior team members
• Work with cross-functional teams to enhance business processes
• Develop strong relationships with both internal stakeholders and external suppliers

About You Minimum Requirements

• Degree in Engineering (Electrical, Mechanical, Manufacturing, Biomedical, Mechatronics, or related field)
• Extensive experience in a manufacturing setting, preferably in a regulated industry
• Background working within a Quality Management System
• Strong problem-solving skills, especially in manufacturing or process improvement
• Ability to influence and communicate effectively with various stakeholder groups

Ideal Experience

• Background in the medical device industry and knowledge of GMP
• Experience with LEAN manufacturing or continuous improvement methods
• Familiarity with manufacturing management systems and process optimization tools
• Experience using project management tools and structured problem-solving techniques

What Makes This Opportunity Unique

• Chance to provide technical expertise in a vital manufacturing environment
• Significant exposure to senior stakeholders in engineering, quality, and supply chain
• Opportunity to work with a variety of technologies and manufacturing processes
• Play a key part in driving performance and meeting Cochlear’s business goals

How we recognise your contribution

At Cochlear we value and welcome the unique contributions, perspectives, experiences, and backgrounds of our employees and aim to build a culture that celebrates and leverages these differences, creating a sense of belonging and enabling our people to realise their full potential.

Through our internal programs and employee benefits, we aim to create an environment where our people will feel value and supported. Whether your focus is on continuous learning, professional development or simply finding an environment which enables you to thrive whilst balancing family or personal life commitments, then we have several programs in place to support you. For more information about Life at Cochlear, visit www.cochlearcareers.com

Our growth is creating great opportunities! Our team is expanding and we want to hire the most talented people we can. Continued success depends on it.

We're the global leader in implantable hearing solutions. We have provided more than 600,000 implantable devices, helping people of all ages to lead full and active lives. We help people hear and be heard. We empower people to connect with others and live a full life. We help transform the way people understand and treat hearing loss. We innovate and bring to market a range of implantable hearing solutions that deliver a lifetime of hearing outcomes.