Senior Manager, Member Experience & Insights
Royal Australian College of General Practitioners Ltd
Get a reply from this employer
Your resume and cover letter, tailored to exactly what they’re hiring for.
Benefits offered by this job
Job summary
Royal Australasian College of Physicians is seeking a Senior Manager, Experience, Value & Insights to shape how the organisation understands and delivers value to its members. You will lead enterprise-level member experience, value propositions and insights, driving strategic priorities and service improvements.
You will shape Voice of Member capabilities, translate insights into actions, and partner across Technology and business teams to enhance CRM and digital member services.
Job description
Royal Australasian College of Physicians is seeking a Senior Manager, Experience, Value & Insights to shape how the organisation understands and delivers value to its members. You will lead enterprise-level member experience, value propositions and insights, driving strategic priorities and service improvements.
You will shape Voice of Member capabilities, translate insights into actions, and partner across Technology and business teams to enhance CRM and digital member services.
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
