Senior Manager, Health & Safety Advisory Operations

UNSW International; Sydney; Hybrid; AUD 153,000 - 163,000; Full time

Job summary

University of New South Wales is recruiting for a Senior Manager to lead the Advisory Operations within Health & Safety. The role oversees 13 Health & Safety Advisors across faculties, divisions and campuses, embedding a new operating model and ensuring high-quality, responsive support aligned to risk profiles.

The successful candidate will report to the Head of Health & Safety Operations, manage resources, governance and continuous improvement initiatives, and partner with senior leaders to

Qualifications

• Significant experience leading operational, advisory, project delivery or professional services teams.
• Experience delivering services across complex risk assessment methodologies, incident management/investigation, assurance, consultation and risk mitigation design.
• Experience establishing or improving service delivery frameworks, governance structures and operational processes.
• Strong people leadership including coaching, capability development and performance management.
• Experience managing competing priorities, resources and service demand in a complex environment.
• Experience working in matrixed organisations with broad stakeholder engagement.

Responsibilities

• Manage and develop a team of Health & Safety Advisors, driving capability uplift, engagement and performance.
• Support the implementation of change plans across Faculties and Divisions.
• Oversee workforce planning, resource allocation and workload management across multiple stakeholder groups.
• Partner with senior leaders to understand priorities, risks and service requirements, ensuring resources are aligned to business needs.
• Monitor service demand, utilisation, performance metrics and stakeholder feedback to drive continuous improvement.
• Ensure effective governance, workflow management and reporting through systems and processes.
• Build collaborative relationships across academic, operational and professional services environments.
• Identify opportunities to improve efficiency, service quality and organisational outcomes.

Skills

People leadership

Stakeholder engagement

Analytical thinking

Continuous improvement

Risk management

Change management

Education

Tertiary qualification in health/safety or related field

Job description

University of New South Wales is recruiting for a Senior Manager to lead the Advisory Operations within Health & Safety. The role oversees 13 Health & Safety Advisors across faculties, divisions and campuses, embedding a new operating model and ensuring high-quality, responsive support aligned to risk profiles.

The successful candidate will report to the Head of Health & Safety Operations, manage resources, governance and continuous improvement initiatives, and partner with senior leaders to