Senior Manager, Digital Strategy and Solutions

Department of Human Services SA; Adelaide; Hybrid; AUD 140,000 - 180,000; Full time

Job summary

The Department of Human Services SA in Adelaide seeks a Senior Manager, Digital Strategy and Solutions to lead the department’s digital and data strategy and transformation priorities. You will partner with senior stakeholders to shape customer-focused digital solutions and ensure governance across data analytics, BI and ICT investments.

This ongoing, permanent full-time role is based in Adelaide CBD with flexible working arrangements.

Qualifications

• Incumbent should hold a tertiary qualification in a relevant discipline or equivalent professional expertise and experience demonstrated through substantial leadership experience in digital, technology, data or related fields.

Responsibilities

• Leading the Department’s digital strategy and solutions, data and AI strategy, and transformation priorities.
• Partnering with business areas and senior stakeholders to identify opportunities, address complex business challenges and shape customer-focused digital transformational solutions.
• Leading the Digital Solutions function, including Data Analytics and Reporting, ensuring digital, data, analytics and business intelligence capabilities are integrated to support evidence-based decision-making, innovation, service improvement and organisational outcomes.
• Leading the ICT project governance framework, portfolio prioritisation and assurance practices, ensuring digital investments are effectively prioritised, governed, monitored and evaluated to manage risk, dependencies, delivery performance and benefits realisation.
• Building strategic partnerships across the Department and broader technology ecosystem, working collaboratively with stakeholders, vendors, government and external partners to shape and deliver sustainable solutions aligned with approved architecture, governance, security and operational requirements.

Job description

Senior Manager, Digital Strategy and Solutions

Based in Adelaide CBD with flexible working arrangements

Exciting opportunity to work within the SA Government Public Sector

Ongoing, permanent full-time role

Here at the Department of Human Services (DHS), we strive to deliver modern programs, services and policy that strengthen communities and enable South Australians to actively participate in community life. With people at the heart of what we do and a commitment to child safety, ageing well and supporting people with disability, we work to increase inclusion, independence and decision-making, and help our communities when it matters most.

About the Business

Our Digital, Data and Technology team is responsible for enabling the department to deliver its services through the provision and governance of information management, systems, data and technology. Their goal is to provide our workforce with the tools they need to do their jobs effectively, while making it simpler for the community to access the information they need.

The Senior Manager, Digital Strategy and Solutions

is a role within Finance, Digital and Customer Support and is accountable to the Director, Digital Data and Technology for:

leading the Department’s digital strategy and solutions, data and AI strategy, and transformation priorities, ensuring alignment with departmental objectives, service priorities and emerging business needs

partnering with business areas and senior stakeholders to identify opportunities, address complex business challenges and shape customer-focused digital transformational solutions

leading the Digital Solutions function, including Data Analytics and Reporting, ensuring digital, data, analytics and business intelligence capabilities are integrated to support evidence-based decision-making, innovation, service improvement and organisational outcomes

leading the ICT project governance framework, portfolio prioritisation and assurance practices, ensuring digital investments are effectively prioritised, governed, monitored and evaluated to manage risk, dependencies, delivery performance and benefits realisation

building strategic partnerships across the Department and broader technology ecosystem, working collaboratively with stakeholders, vendors, government and external partners to shape and deliver sustainable solutions aligned with approved architecture, governance, security and operational requirements.

Special Conditions

National Police Check required.

Employment-related Screening Check required.

Duration: Ongoing opportunity

Essential Qualifications

Incumbent should hold a tertiary qualification in a relevant discipline or equivalent professional expertise and experience demonstrated through substantial leadership experience in digital, technology, data or related fields.

DHS is committed to making our services and workplaces safe and inclusive for all people and ensuring the full diversity of the communities we serve are represented in our workforce, including Aboriginal and Torres Strait Islander people, people with disability and/or neurodivergence, young people, older people, culturally and linguistically diverse people, LGBTIQA+ and gender diverse people.

We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process. If you require assistance with this process, please contact us at [e-mail] and a member of the team will get back to you.

The South Australian public sector promotes diversity and flexible ways of working, including part time. Applicants are encouraged to discuss flexible working arrangements for this role.

Aboriginal and Torres Strait Islander people are encouraged to apply. We also celebrate the many strengths and skills people with disability and/or neurodivergent people bring to our workplace and acknowledge our role in ensuring a supportive work environment for people with disability and/or neurodivergent people to thrive in.

Unlock job insights

Hirer responsiveness Salary match Number of applicants

We’re committed to delivering modern programs, services and policy, which strengthen communities.

We’re looking for people with passion and integrity who are committed to make a difference, so South Australians thrive:

• Help people who may be disadvantaged, marginalised or in a vulnerable situation.
• Support people be informed, active participants in decision-making and local solutions.
• Increase opportunities for positive development of children and young people.
• Pursue the full participation of women in the state’s social and economic life.
• Engage with Aboriginal families and communities to connect them with access to meaningful services.

We’re committed to delivering modern programs, services and policy, which strengthen communities.

We’re looking for people with passion and integrity who are committed to make a difference, so South Australians thrive:

• Help people who may be disadvantaged, marginalised or in a vulnerable situation.
• Support people be informed, active participants in decision-making and local solutions.
• Increase opportunities for positive development of children and young people.
• Pursue the full participation of women in the state’s social and economic life.
• Engage with Aboriginal families and communities to connect them with access to meaningful services.

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