Senior Manager - Business Engagement and Solutions Development (Backfill)

Department for Child Protection, South Australia; Adelaide; On-site; AUD 180,000 - 240,000; Full time

Benefits offered by this job

Flexible working options

Parental leave

Recognition and growth

Salary packaging

Fitness Passport program

Employee wellbeing support

Collaborative team environment

Job summary

Department for Child Protection in Adelaide is seeking a Senior Manager, Business Engagement and Solutions Development to lead a multi-disciplinary team delivering digital solutions that connect people, information and technology for effective service delivery.

You will translate business needs into practical, innovative solutions, collaborate with stakeholders and external partners, and influence technology direction across the department.

Qualifications

• Proven experience leading multi-disciplinary teams in complex IT environments.
• Track record delivering critical services and managing strategic risks.
• Ability to translate business needs into practical technology solutions.

Responsibilities

• Driving digital strategies that align technology solutions with business objectives.
• Building team capability to deliver responsive, user-focused IT services.
• Establishing strong partnerships with stakeholders and external providers to develop effective solutions.
• Providing high-level advice on technology opportunities, investments and risks.
• Managing governance, service delivery and vendor relationships to ensure IT services remain effective and sustainable.

Skills

Strategic leadership

IT governance

Vendor management

Stakeholder engagement

Job description

Role Status: Full-time temporary vacancy until 28 November 2027 with possibility of extension

Please note that this is a backfill role.

As Senior Manager, Business Engagement and Solutions Development, you will lead a multi-disciplinary team to deliver digital solutions that connect people, information and technology to support effective service delivery. Working closely with key stakeholders and external partners, you will translate business needs into practical, innovative solutions that deliver lasting value.

Based in the Adelaide CBD, this is an opportunity to bring your strategic leadership and digital expertise to a role with significant influence across the Department for Child Protection (DCP).

You will be responsible for:

• Driving digital strategies that align technology solutions with business objectives
• Building team capability to deliver responsive, user-focused IT services
• Establishing strong partnerships with key stakeholders and external providers to develop effective solutions
• Providing high-level advice on technology-related opportunities, investments and risks
• Managing governance, service delivery and vendor relationships to ensure IT services remain effective and sustainable.

About you:

To be successful, you will bring proven experience leading multi-disciplinary teams in complex IT environments. Your track record in delivering critical services and managing strategic risks will be key.

A considered approach to problem-solving will be important in this role. You will use sound judgement to address challenges, identify effective solutions and guide business and technical processes at a senior level. The ability to inspire teams and influence decisions will be complemented by strong communication and negotiation skills, helping you build trusted relationships and manage sensitive issues with confidence.

Experience delivering major software implementations will be highly valued, along with the ability to translate business needs into effective technology solutions. Knowledge of recognised IT frameworks and South Australian Government requirements will support your approach to decision-making and continuous improvement.

Why apply:

This is an opportunity to shape technology that supports how the Department for Child Protection delivers critical services to children, young people and families. Your leadership will help set technology direction, inform investment decisions and ensure solutions remain aligned with DCP’s evolving priorities.

What’s in it for you – Perks That Matter:

At DCP, these are just some of the benefits you’ll enjoy:

• A collaborative team environment, working alongside people who are committed to best practice and making a meaningful impact
• Flexible working options with tailored arrangements to help you balance work and life
• Paid Parental and Partner Leave – additional paid time to support you and your growing family
• Recognition and Growth – we celebrate your achievements and open doors to development across DCP
• Salary Packaging – reduce your taxable income with a range of pre-tax benefits
• Health and Fitness Perks – free flu vaccination plus access to more than 1,700 gyms, fitness centres and pools across Australia through our Fitness Passport program for you and your family
• Wellbeing Support - confidential Employee Assistance Program services for you and your family.

See our full list of benefits.

About DCP

The Department for Child Protection (DCP) plays a key role in the protection of children, young people and their families within South Australia. The department provides support to vulnerable children and young people to be safe, strong and connected.

Special Conditions:

• You must have a current Working With Children Check
• You must have a current Australian driver’s licence and a willingness to drive.

For a successful application you will need to respond to all points listed under the your capabilities section of the attached role description. Please also note any special conditions that may be listed.

Want to know more?

Contact Mr Leon Doecke - Senior Manager, Business Engagement and Solutions Development for a confidential discussion

Via tel: [phone] or email: [e-mail].

Our workplace reflects the diverse communities we serve, and we welcome applications from people of all backgrounds, experiences, and abilities. This includes women, Aboriginal and Torres Strait Islander peoples, people with disability, LGBTQIA+ communities, and those from culturally diverse backgrounds. We are committed to fostering an inclusive, safe, and respectful workplace where everyone feels supported.