Senior Manager, Conduct Risk

St George Bank; Sydney; Hybrid; AUD 180,000 - 230,000; Full time

Job summary

Westpac is seeking a Senior Manager, Conduct Risk to oversee the Code of Conduct and lead conduct risk initiatives. You will work with Risk, Compliance and the business to embed strong decision-making and a culture of good conduct across the organization.

In this permanent, hybrid role, you will provide insights on conduct risk themes, support governance reporting, and contribute to assurance activities while collaborating with stakeholders across Westpac.

Qualifications

• Experience in risk, compliance or conduct risk and understanding of how effective risk management supports fair customer outcomes.
• Strong analytical and problem-solving skills; translate complex information into practical insights.
• Proven ability to build trusted relationships, influence stakeholders and challenge where required.

Responsibilities

• Oversee and contribute to the Code of Conduct and related conduct risk initiatives.
• Support governance reporting and assurance activities across risk and compliance.
• Collaborate with Risk, Compliance and the business to embed strong decision-making and culture of good conduct.
• Provide insights on conduct risk themes and drive improvement initiatives across Westpac.

Skills

Risk management experience

Analytical skills

Stakeholder management

Communication skills

Job description

Create your best future and join Westpac as a Senior Manager, Conduct Risk.

What’s the role?

You’ll play an important role in helping Westpac deliver fair outcomes for customers and the community by supporting the ongoing oversight and continuous improvement of the Westpac Code of Conduct and related conduct risk initiatives. You’ll work across the organization to embed strong decision-making practices and foster a culture of good conduct.

Working with stakeholders across Risk, Compliance and the business, you’ll help maintain and enhance the Code of Conduct, support alignment between the Code and key policies, develop practical guidance and learning resources, and drive initiatives that strengthen conduct risk capability across Westpac.

You’ll also provide insights into conduct risk themes, contribute to governance reporting and support assurance activities. You’ll join a collaborative team that values sound judgement, constructive challenge and strong stakeholder relationships.

This is a permanent role with hybrid working flexibility and can be based in Sydney, Melbourne or Adelaide.

What do I need?

• Experience in risk, compliance or conduct risk and an understanding of how effective risk management supports fair customer and business outcomes.
• Strong analytical and problem-solving skills, with the ability to turn complex information into practical insights and actions.
• Proven ability to build trusted relationships, influence stakeholders and provide constructive challenge where required.
• Excellent communication skills, sound judgement and the ability to champion the Code of Conduct, act as a visible advocate for good conduct and ethical decision-making, and role model the standards expected across Westpac.

We’re obsessed with becoming our customers' #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return, we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that:

• Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates!
• Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.
• Tailored learning and development opportunities to help your grow your career within the bank.
• Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives.

Create your future today

We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.

If you need any adjustments during the recruitment process, you can find more information and contact details on our FAQs and how to contact us page , under the ‘Diversity, sustainability and flexibility’ section.

We may close this job advertisement earlier than the advertised closing date if suitable candidates are identified. We encourage you to apply as soon as possible.