Senior Major & Complex Loss Adjuster

Crawford; Queensland; On-site; AUD 120,000 - 180,000; Full time

Job summary

Crawford & Company, the world's largest publicly listed claims management organisation, is seeking a high-calibre Major & Complex Loss Adjuster to join its GTS team in Brisbane. You will manage major and complex loss claims, deliver expert advice, drive claim resolution, and support major clients across the insurance market in a collaborative, growth‑oriented environment.

This role values technical excellence, sound judgement, and strong client engagement, with leadership committed to your

Qualifications

• 5+ years' experience in major and complex loss adjusting.
• ANZIIF or AICLA qualifications (or equivalent).
• Proven ability to build trusted stakeholder relationships.
• Valid driver's licence.

Responsibilities

• Manage major and complex loss claims.
• Engage with insurers, brokers and key stakeholders.
• Negotiate and resolve complex claims effectively.
• Maintain a commercial, client-focused approach to portfolios.

Skills

Major losses

Complex claims

Stakeholder relations

Negotiation

Client engagement

Portfolio management

Education

ANZIIF or AICLA qualifications

Job description

Crawford & Company, the world's largest publicly listed claims management organisation, is seeking a high-calibre Major & Complex Loss Adjuster to join its GTS team in Brisbane. You will manage major and complex loss claims, deliver expert advice, drive claim resolution, and support major clients across the insurance market in a collaborative, growth‑oriented environment.

This role values technical excellence, sound judgement, and strong client engagement, with leadership committed to your