Senior Loss Adjuster — Complex Claims Leader

Crawford Job Listings - Global; Bendigo; On-site; AUD 120,000 - 180,000; Full time

Job summary

Crawford Job Listings - Global in Bendigo, VIC, Australia seeks a senior Loss Adjuster to lead major and complex claims across domestic, commercial, and liability portfolios. The role requires deep technical expertise, strong commercial acumen, and established market credibility.

You will own complex matters, influence outcomes, and engage with insurers, brokers and legal representatives. The position offers leadership opportunities, collaboration with industry professionals, and a pathway to

Qualifications

• Extensive experience managing major and complex claims.
• Strong industry profile with established stakeholder relationships.
• Recognised for technical expertise, sound judgement, and credibility.
• Advanced negotiation and stakeholder management skills.
• Commercially astute with the ability to influence outcomes.
• Committed to leadership, mentoring, and ongoing development.

Responsibilities

• Lead end-to-end management of major and complex claims.
• Provide expert advice on coverage, liability, and strategy.
• Drive commercial outcomes through negotiation and resolution.
• Engage and influence senior stakeholders.
• Oversee claim performance, reserving, and cost control.
• Support business development and strengthen market presence.
• Mentor team members and uphold technical excellence.
• Ensure compliance with regulatory and client standards.

Skills

Extensive claims experience

Stakeholder relationships

Technical expertise

Negotiation

Leadership

Job description

Crawford Job Listings - Global in Bendigo, VIC, Australia seeks a senior Loss Adjuster to lead major and complex claims across domestic, commercial, and liability portfolios. The role requires deep technical expertise, strong commercial acumen, and established market credibility.

You will own complex matters, influence outcomes, and engage with insurers, brokers and legal representatives. The position offers leadership opportunities, collaboration with industry professionals, and a pathway to