Senior M365 Specialist

Datacom; Canberra; On-site; AUD 110,000 - 140,000; Full time

Benefits offered by this job

Paid parental leave

Employee Assistance Programme (DataC​A

Ongoing learning and career growth

Job summary

Datacom is seeking a Microsoft 365 Specialist to join its Australian Microsoft 365 Centre of Excellence. You will be accountable for delivering a first‑class experience for consumers of Modern Workplace services, guiding customers toward adoption and continuous improvement with the Microsoft 365 stack.

The role focuses on workloads spanning data, files, communications and collaboration, security and identity management, and is available across Australian offices: Sydney, Adelaide, Brisbane and

Qualifications

• Extensive knowledge of core collaboration services in Office 365 including Exchange Online, Teams, SharePoint Online, OneDrive for Business.
• Deep understanding of Azure AD identity management and related objects such as Users, Groups, Devices, and Guests.
• Experience with Azure AD Connect, Password Hash Sync, Pass-through Authentication, Seamless SSO and Azure MFA.

Responsibilities

• Provide technical escalation support as part of the Microsoft 365 Centre of Excellence.
• Deliver first-class experiences guiding customers towards adoption and continuous improvement with the Microsoft 365 stack.
• Work across workloads including data, files, communications and collaboration, security and identity management.

Skills

Microsoft 365 Engineer

Azure Active Directory

Exchange Online

SharePoint Online

Teams

Office 365

Tools

Office 365 Admin Tools

Job description

About Us

At Datacom, we combine technology, expertise, and talented people to help organisations thrive in a rapidly changing world. As one of Australasia's leading technology providers, we work with customers across industries to solve real‑world problems and deliver meaningful outcomes.

About Us

At Datacom, we combine technology, expertise, and talented people to help organisations thrive in a rapidly changing world. As one of Australasia's leading technology providers, we work with customers across industries to solve real‑world problems and deliver meaningful outcomes. Whether we're supporting governments, enterprise organisations, or growing businesses, we're committed to creating meaningful outcomes for our customers, communities, and each other.

About The Role (your Why)

This is a chance to make your mark in a business with strong people and customer focus. You'll combine all your talents, from leadership, relationship building and delivering technical solutions to our clients as part of our Microsoft 365 Centre of Excellence across Australia! The Microsoft 365 Specialist plays a key role as the technical escalation point of our Microsoft 365 Centre of Excellence. As a Microsoft 365 Specialist, you will be accountable for delivering a first‑class experience for consumers of our Modern Workplace services including guiding our business and Customers towards adoption and continuous improvement with the Microsoft 365 stack. Focusing on Microsoft 365 enablement and productivity outcomes for our customers including workloads spanning data, files, communications and collaboration, security and identity and access management. This role is available across our Australian Offices: Sydney, Adelaide, Brisbane and Melbourne. Australian Citizenship is required to be eligible for NV1 Clearance.

What You'll Do

As the Microsoft 365 Specialist you will typically have exposure across a wide variety of technology areas including (but not limited to):

• Microsoft identity management (AzureAD, AD Connect, ADFS and Microsoft Identity Manager)
• Modern business collaboration tools in the Office 365 suite - Teams, Planner, Groups, Exchange Online, SharePoint Online, Yammer etc
• Collaboration and video conferencing solutions like Teams, and ancillary systems like Poly, Cisco and Zoom
• Working knowledge of competitor solutions in the above IT platforms
• Email security and archive technologies (Office 365 ATP/EOP, Mimecast, Avepoint)

What You'll Bring

Please note that you must be an Australian Citizen to be successful in your application for this role. You will have previous experience in an ICT Professional Services organisation and have extensive hands‑on experience as a Microsoft 365 Engineer. You will be able to demonstrate;

• Extensive knowledge of core collaboration services in Office 365 including:
• Exchange Online Mailbox Management
• Exchange Online Protection
• Microsoft Teams
• SharePoint Online
• OneDrive for Business
• Extensive knowledge of core AzureAD identity management and related objects including:
• Users
• Traditional Groups (Security, Distribution)
• Office 365 Groups
• Devices
• Guest Users (External Users)
• Working knowledge of AzureAD identity and authentication technologies including:
• Azure AD Connect
• Password Hash Sync
• Pass‑thru Authentication
• Seamless SSO
• ADFS
• Azure MFA
• SSPR

Culture And Benefits

Join a team where you'll be supported to grow your career, prioritise your wellbeing, and make a genuine impact. From industry‑leading learning and development opportunities to parental leave, wellbeing support, and employee benefits, we're committed to helping our people thrive both professionally and personally. We're passionate about creating a workplace where people feel supported, empowered, and inspired to do their best work. Whether you're developing new skills, tackling complex challenges, or collaborating with some of the best minds in the industry, you'll be part of a team that values curiosity, innovation, inclusion, and making a genuine difference.

Why you will love working here

• Paid parental leave
• 24/7 Employee Assistance Programme (DataCare)
• Ongoing learning, certifications, and career development opportunities
• Access to industry‑leading learning platforms and future skills training
• Recognition programmes that celebrate great work
• Great employee discounts and financial wellbeing benefits
• Meaningful work that makes a real impact