Senior Loss Adjuster — Lead High-Value Claims

Crawford; Victoria; On-site; AUD 120,000 - 180,000; Full time

Job summary

Crawford in Bendigo, VIC is seeking a senior-level Loss Adjuster to lead the management of large, complex, and high-value claims across domestic, commercial, and liability portfolios. You will own complex matters, influence outcomes, and engage with insurers, brokers, and legal representatives.

This role suits an accomplished professional with deep technical expertise, strong commercial acumen, and established market credibility.

Qualifications

• Extensive experience managing major and complex claims across diverse portfolios.
• Proven ability to influence outcomes through expert analysis and negotiation.
• Strong relationships with insurers, brokers and legal representatives.
• Demonstrated leadership, mentoring, and ongoing professional development.
• Credible market presence and sound commercial judgment.
• Advanced ability to manage cost, reserving, and regulatory compliance.

Responsibilities

• Lead end-to-end management of major and complex claims.
• Provide expert advice on coverage, liability, and strategy.
• Drive commercial outcomes through negotiation and resolution.
• Engage and influence senior stakeholders across partners.
• Oversee claim performance, reserving, and cost control.
• Support business development and strengthen market presence.
• Mentor team members and uphold technical excellence.
• Ensure compliance with regulatory and client standards.

Skills

Major claims experience

Complex claims

Negotiation skills

Stakeholder management

Leadership

Mentoring

Job description

Crawford in Bendigo, VIC is seeking a senior-level Loss Adjuster to lead the management of large, complex, and high-value claims across domestic, commercial, and liability portfolios. You will own complex matters, influence outcomes, and engage with insurers, brokers, and legal representatives.

This role suits an accomplished professional with deep technical expertise, strong commercial acumen, and established market credibility.