Senior Library Assistant - Customer & Information Services

Fairfield City Council; Fairfield; On-site; AUD 71,000 - 83,000; Full time

Benefits offered by this job

Uniform provided

Job summary

Fairfield City Council seeks a motivated library assistant to deliver friendly information services across five libraries, including Whitlam Library Cabramatta, Fairfield Library, and others. You’ll support customers, manage inquiries, and work with teams to improve service delivery.

You will provide administration for library systems, contribute to the community’s needs, and work evenings and weekends as part of a rotating roster.

Qualifications

• Provide a library and information service to meet community needs across five libraries.
• Demonstrate strong communication and interpersonal skills to build relationships with customers.
• Maintain information and library management systems and assist with inquiries.
• Work within a roster including evenings and weekends to support library services.

Responsibilities

• Provide efficient library and information service to meet community needs across five libraries.
• Collaborate with business units to enhance service delivery and access to information.
• Maintain library information systems and respond to customer requests.
• Work a roster that includes evenings and weekends to cover service hours.

Skills

Customer service

Communication

Interpersonal skills

Teamwork

Problem solving

Education

Certificate III in Library and Information Services

Tools

Library management systems

Job description

Fairfield City Council seeks a motivated library assistant to deliver friendly information services across five libraries, including Whitlam Library Cabramatta, Fairfield Library, and others. You’ll support customers, manage inquiries, and work with teams to improve service delivery.

You will provide administration for library systems, contribute to the community’s needs, and work evenings and weekends as part of a rotating roster.