Senior Leader, Community Care Programs

Monash University; Geelong; On-site; AUD 126,000 - 127,000; Full time

Job summary

City of Geelong is seeking a dynamic Coordinator Community Care Programs to lead the delivery and continuous improvement of community care services including Food Services, Home Maintenance, Intake and Service Establishment. You will work with a new leadership team to shape customer‑centred, financially sustainable service models that respond to community needs in Geelong.

This hands‑on role requires leading operational teams, workforce planning, budget oversight and contractor partnerships,

Qualifications

• Tertiary qualification in Community Services, Health, Human Services, Aged Care or related discipline, or extensive equivalent experience.
• Experience leading complex operational programs within aged care or related regulated services.
• Experience leading service improvement, program development and workforce planning.

Responsibilities

• Lead the design, implementation and review of program models while ensuring compliance, quality and financial sustainability.
• Ensure services are delivered in line with the Aged Care Act, Standards, funding agreements and procedures.
• Analyse incidents, feedback and trends to identify issues and drive continuous improvement.
• Lead, coach and develop direct reports to deliver safe, inclusive and accountable Community Care programs.
• Provide leadership through reform and operational change, ensuring priorities and performance expectations are understood.
• Develop and review operational plans supporting service sustainability, budget accountability and workforce capacity.

Skills

Leadership

Budget management

Service improvement

Contractor management

Stakeholder engagement

Data analysis

Workforce planning

Education

Tertiary qualification in Community Services

Job description

City of Geelong is seeking a dynamic Coordinator Community Care Programs to lead the delivery and continuous improvement of community care services including Food Services, Home Maintenance, Intake and Service Establishment. You will work with a new leadership team to shape customer‑centred, financially sustainable service models that respond to community needs in Geelong.

This hands‑on role requires leading operational teams, workforce planning, budget oversight and contractor partnerships,