Senior L3 Systems Engineer: VMware/NetApp Lead (12-Month)

Logicalis; Sydney; On-site; AUD 180,000 - 230,000; Full time

Benefits offered by this job

Parental leave

Flexible working

Employee assistance program

Purchased leave

Novated leasing

Job summary

Logicalis Australia is seeking a Senior L3 Systems Engineer to join a global operator of mission-critical digital infrastructure in Sydney or Melbourne. You will lead escalation, drive incident resolution and partner with teams to maintain highly available VMware-based environments.

You will own troubleshooting, automation, and security hardening across compute, storage, backup and identity platforms, with hands-on leadership in on-call scenarios and major incident management.

Qualifications

• 10+ years of Systems Engineering or Infrastructure Engineering experience.
• Strong VMware administration and troubleshooting capability.
• Hands-on experience supporting NetApp storage environments.
• Experience supporting enterprise-scale server and infrastructure platforms.
• Proven success operating as an L3 escalation point.
• Experience supporting 24x7 operational environments and on-call rosters.
• Australian Citizenship (mandatory) / or eligibility to obtain an Australian Government Security Clearance.

Responsibilities

• Act as the Level 3 escalation point for critical infrastructure incidents.
• Lead troubleshooting, root cause analysis and service restoration for Priority 1 and Priority 2 incidents.
• Support large-scale VMware and enterprise infrastructure environments.
• Administer and optimise compute, storage, backup and identity platforms.
• Participate in a 24x7 on‑call roster supporting mission‑critical services.
• Maintain infrastructure security through patching, remediation and hardening activities.
• Support infrastructure lifecycle management including upgrades, migrations and technology refresh initiatives.
• Drive automation, monitoring and operational improvement initiatives.
• Produce high-quality technical documentation, standards and operational runbooks.
• Work closely with vendors, project teams and operational stakeholders to deliver resilient infrastructure services.

Skills

VMware administration

Incident management

Root cause analysis

L3 escalation

Automation & monitoring

Stakeholder management

Security hardening

Tools

VMware vSphere

VMware ESXi

VMware vCenter

NetApp Storage

PowerShell Scripting

Infrastructure Automation

Backup & Recovery

Job description

Logicalis Australia is seeking a Senior L3 Systems Engineer to join a global operator of mission-critical digital infrastructure in Sydney or Melbourne. You will lead escalation, drive incident resolution and partner with teams to maintain highly available VMware-based environments.

You will own troubleshooting, automation, and security hardening across compute, storage, backup and identity platforms, with hands-on leadership in on-call scenarios and major incident management.