Senior L3 Infra Engineer VMware NetApp 24x7 Ops

Logicalis Group; New South Wales; Hybride; AUD 120 000 - 170 000; Plein temps

Résumé du poste

Logicalis Australia is seeking a Senior L3 Systems Engineer in New South Wales for a 12-month fixed-term contract, based in Sydney or Melbourne. You will lead, troubleshoot and restore critical infrastructure, manage VMware/NetApp environments, and drive automation and security hardening across enterprise platforms.

The role requires a decade of experience in systems engineering, strong incident management, and stakeholder communication, with on-call responsibilities and a focus on high

Qualifications

• 10+ years of Systems Engineering or Infrastructure Engineering experience.
• Strong VMware administration and troubleshooting capability.
• Hands-on experience supporting NetApp storage environments.
• Experience supporting enterprise-scale server and infrastructure platforms.
• Proven success operating as an L3 escalation point.
• Strong incident management and root cause analysis skills.
• Experience supporting highly available and business-critical environments.
• Exposure to enterprise monitoring, automation and infrastructure management tools.
• Excellent communication and stakeholder management skills.
• Australian citizenship (mandatory) or eligibility to obtain an Australian Government Security Clearance.

Responsabilités

• Act as the Level 3 escalation point for critical infrastructure incidents.
• Lead troubleshooting, root cause analysis and service restoration for Priority 1 and Priority 2 incidents.
• Support large-scale VMware and enterprise infrastructure environments.
• Administer and optimise compute, storage, backup and identity platforms.
• Participate in a 24x7 on-call roster supporting mission-critical services.
• Maintain infrastructure security through patching, remediation and hardening activities.
• Support infrastructure lifecycle management including upgrades, migrations and technology refresh initiatives.
• Drive automation, monitoring and operational improvement initiatives.
• Produce high-quality technical documentation, standards and operational runbooks.
• Work closely with vendors, project teams and operational stakeholders to deliver resilient infrastructure services.

Connaissances

VMware administration

NetApp storage

Enterprise infrastructure

L3 escalation point

Incident management

Root cause analysis

On-call support

Stakeholder communication

Outils

PowerShell scripting

Description du poste

Logicalis Australia is seeking a Senior L3 Systems Engineer in New South Wales for a 12-month fixed-term contract, based in Sydney or Melbourne. You will lead, troubleshoot and restore critical infrastructure, manage VMware/NetApp environments, and drive automation and security hardening across enterprise platforms.

The role requires a decade of experience in systems engineering, strong incident management, and stakeholder communication, with on-call responsibilities and a focus on high