Senior IT & Broadcast Systems Lead

Gravity Media Group; Sydney; Hybrid; AUD 120,000 - 160,000; Full time

Job summary

Gravity Media Group is seeking a Senior IT Support Lead to guide the day-to-day IT operations across its Australian operations, delivering reliable and secure services to offices, facilities, and production environments.

The role requires hands-on leadership for complex infrastructure, VMware, Windows/Linux servers, and global security alignment with Group IT. Based at Artarmon and Lidcombe, you’ll drive service improvements and cross-team collaboration.

Qualifications

• Senior IT leadership experience in a hands-on 3rd line support role.
• Proven ability to coach and develop a desktop support team.
• Strong enterprise networking knowledge: routing, switching, VLANs, wireless, VPNs, DNS, DHCP.

Responsibilities

• Lead day-to-day IT operations across Gravity Media Australia, ensuring reliable, secure services.
• Coach and develop the desktop support team, set priorities, allocate work, monitor service quality.

Skills

Senior IT support

Infrastructure engineering

Desktop support lead

Enterprise networking

Cisco Meraki

Fortinet FortiGate

VMware administration

Microsoft 365

Entra ID / Azure AD

Intune / Autopilot

PowerShell scripting

Tools

Cisco Meraki

Fortinet FortiGate

VMware

Microsoft 365

Entra ID / Azure AD

Intune

Autopilot

Job description

Gravity Media Group is seeking a Senior IT Support Lead to guide the day-to-day IT operations across its Australian operations, delivering reliable and secure services to offices, facilities, and production environments.

The role requires hands-on leadership for complex infrastructure, VMware, Windows/Linux servers, and global security alignment with Group IT. Based at Artarmon and Lidcombe, you’ll drive service improvements and cross-team collaboration.