Senior Information Management Consultant / ServiceNow / Contract

Talent Corp

Sydney

On-site

AUD 120,000 - 160,000

Full time

14 days+

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Job summary

Talent Corp in Sydney is seeking a Senior Information Management Consultant / Information Governance specialist to lead a major ServiceNow data remediation, records management and governance program. You will assess legacy information within ServiceNow and translate legislative obligations into practical, actionable requirements for technology teams.

The ideal candidate has 8–10+ years in information management, strong knowledge of records retention schedules, and experience implementing

Qualifications

  • 8-10+ years' experience in Information Management, Records Management or Information Governance.
  • Strong experience implementing enterprise information governance frameworks.
  • Knowledge of records management legislation, retention and disposal requirements.
  • Experience with state records retention schedules.
  • Experience with legacy enterprise data remediation.
  • Experience with ServiceNow or similar enterprise workflow platforms.
  • Experience translating policy and governance requirements into technology requirements.
  • Strong business analysis across requirements elicitation, process analysis and functional specifications.
  • Experience in large, complex or highly regulated environments.
  • Ability to work autonomously with minimal direction.

Responsibilities

  • Assess existing and legacy information held within ServiceNow.
  • Define information management, record-keeping, retention, disposal and archival requirements.
  • Interpret relevant legislation, regulations, standards and organisational policies.
  • Apply state records retention schedules to determine retention and disposal requirements.
  • Identify information requiring long-term preservation, legal hold or permanent retention.
  • Develop remediation strategies for legacy ServiceNow data, including archival, disposal and purge approaches.
  • Define business rules for automated retention and purge activities.
  • Review ServiceNow workflows and processes to determine information lifecycle requirements.

Skills

Information Governance
Records Management
ServiceNow
Regulatory Compliance
Business Analysis
Stakeholder Engagement
Requirements Elicitation

Tools

ServiceNow

Job description

Senior Information Management Consultant // ServiceNow // Contract

We're looking for an experienced Senior Information Management Consultant / Information Governance specialist to lead a significant piece of work focused on ServiceNow data remediation, records management and information governance.

You’ll assess legacy information held within ServiceNow, define appropriate retention, disposal and record-keeping requirements, and translate legislative, regulatory and organisational obligations into practical solutions that can be implemented by technology teams.

Senior Information Management Consultant - ServiceNow

We're looking for an experienced Senior Information Management Consultant / Information Governance specialist to lead a significant piece of work focused on ServiceNow data remediation, records management and information governance.

You’ll assess legacy information held within ServiceNow, define appropriate retention, disposal and record-keeping requirements, and translate legislative, regulatory and organisational obligations into practical solutions that can be implemented by technology teams.

Key Responsibilities
  • Assess existing and legacy information held within ServiceNow.
  • Define information management, record-keeping, retention, disposal and archival requirements.
  • Interpret relevant legislation, regulations, standards and organisational policies.
  • Apply relevant state records retention schedules to determine appropriate retention and disposal requirements.
  • Identify information requiring long-term preservation, legal hold or permanent retention.
  • Develop remediation strategies for legacy ServiceNow data, including archival, disposal and purge approaches.
  • Define business rules for automated retention and purge activities.
  • Review ServiceNow workflows and processes to determine information lifecycle requirements.
About You

To be successful in this role, you will have:

  • 8-10+ years' experience in Information Management, Records Management or Information Governance.
  • Strong experience implementing enterprise information governance frameworks.
  • Strong knowledge of records management legislation, retention and disposal requirements.
  • Knowledge and practical experience working with state records retention schedules.
  • Demonstrated experience with legacy enterprise data remediation.
  • Experience working with ServiceNow or similar enterprise workflow platforms.
  • Experience translating policy, legislative and governance requirements into practical technology requirements.
  • Strong business analysis capability across requirements elicitation, process analysis and functional specifications.
  • Experience working across business and technology teams within large, complex or highly regulated environments.
  • Ability to work autonomously with minimal direction, particularly where governance is immature or ownership is unclear.
  • Strong stakeholder engagement, facilitation, analytical and written communication skills.

Experience with "Microsoft Purview, Microsoft 365 information governance, Enterprise Content Management platforms, large-scale records sentencing, information architecture, data migration or archival initiatives" will also be highly regarded.

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