Senior Import Operations Specialist - Freight Forwarding

Dhl; Sydney; In loco; Confidential; Tempo pieno

Descrizione del lavoro

Hillebrand Gori, a DHL Global Forwarding company, invites applications for an Import Operator at our Matraville office. The role focuses on managing import shipments from order creation through to final delivery, ensuring accuracy, efficiency, and regulatory compliance.

The position requires independent work, practical problem solving and ownership of customer and operational issues. The senior nature of the role calls for strong hands-on import operations knowledge and the ability to coordinate

Competenze

• Minimum five years of freight forwarding experience.
• Strong hands-on import operations knowledge.
• Experience handling end-to-end import/export processes and shipping documentation.
• Proven customer service, communication, and organisational skills.
• Practical problem-solving ability and sound decision making.

Mansioni

• Manage import shipments from order creation through customs clearance and final delivery.
• Provide proactive customer updates and resolve inquiries to resolution.
• Identify risks early and take actions to prevent impact on customers and operations.
• Review charges, supplier costs and file financials for approval and billing.
• Support the team and share knowledge to improve processes and service quality.

Conoscenze

Freight forwarding

Import operations

Customer service

Regulatory compliance

Problem-solving

Time management

Descrizione del lavoro

Hillebrand Gori, a DHL Global Forwarding company, invites applications for an Import Operator at our Matraville office. The role focuses on managing import shipments from order creation through to final delivery, ensuring accuracy, efficiency, and regulatory compliance.

The position requires independent work, practical problem solving and ownership of customer and operational issues. The senior nature of the role calls for strong hands-on import operations knowledge and the ability to coordinate