Senior ICT Solutions Specialist (Health)

WA Health; Western Australia; On-site; AUD 127,000 - 135,000; Full time

Job summary

WA Health's Health Support Services (HSS) ICT Business Unit is seeking a Senior Technology Specialist for a permanent full-time appointment. You will oversee delivery of ICT application and platform solutions, including development, release, maintenance, support, and disaster recovery services.

In this role you will identify opportunities to streamline processes, drive product improvements, and provide technical customer support, building strong relationships with internal and external

Qualifications

• Senior level ICT specialist with strong technical delivery skills.
• Experience in applications, cloud and on-premise environments is preferred.
• Ability to build and maintain stakeholder relationships.

Responsibilities

• Ensuring effective and efficient delivery of ICT application and platform solutions including development, release, maintenance, support, and disaster recovery services.
• Identifying opportunities to streamline processes and deliver enhanced products and services.
• Providing technical customer support and identifying opportunities for solutions development to drive improvements in customer satisfaction.
• Building and maintaining customer-focused relationships with internal and external stakeholders.

Skills

ICT delivery

Stakeholder management

Customer support

Tools

Linux CUPS

Windows Printing

LDSS

Job description

WA Health's Health Support Services (HSS) ICT Business Unit is seeking a Senior Technology Specialist for a permanent full-time appointment. You will oversee delivery of ICT application and platform solutions, including development, release, maintenance, support, and disaster recovery services.

In this role you will identify opportunities to streamline processes, drive product improvements, and provide technical customer support, building strong relationships with internal and external