Senior Human Factors Specialist

NSW Public Service Commission; Sydney; On-site; AUD 163,000 - 183,000; Full time

Job summary

Transport for NSW seeks a Senior Human Factors Specialist to lead HF system integration across projects at Macquarie Park, NSW. You will develop HF initiatives, strengthen safety culture, and provide HF leadership for multiple projects, translating complex findings into practical design solutions for high‑reliability systems.

This permanent full-time role sits within the Transport Grade 9 salary band ($163,145–$182,721 per year) plus superannuation and offers opportunities to influence major

Skills

HF leadership

Stakeholder engagement

Safety culture

HF techniques

Project integration

Job description

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Senior Human Factors Specialist

Organisation/Entity: Transport For NSW

Job category: Projects

Job location: Macquarie Park, NSW, AU, 2113

Job reference number: 104615

Employment type: Permanent Full-Time

Salary range: $163145.0-$182721.0

You empower people to work in a way that works for them.

Your innovative mindset is key to creating solutions to complex problems. Our systems drive our organisational success and underpin every journey our customers take. This is your opportunity to be part of an expert team who build and refine seamless technology experiences.

In this role, you'll:

• Work as part of a team to deliver Human Factors (HF) system integration across projects and business‑as‑usual activities.
• Identify and develop HF initiatives that support continuous improvement, innovation, and improved safety outcomes.
• Provide HF expertise to strengthen safety culture across the organisation.
• Manage and deliver technical HF leadership across multiple projects and HF reviews.
• Perform HF integration and assurance tasks to support project delivery.
• Identify, monitor, and address Human Factors issues.
• Lead improvements in HF foundations and practices.
• Develop and integrate HF requirements into project and system design processes.
• Prepare HF technical reports and conduct Human Factors analyses.
• Represent the HF team in stakeholder forums, project discussions, and cross‑functional engagements.
• Lead HF processes that support transformational change in a complex environment with diverse stakeholders and competing priorities.
• Manage competing priorities while ensuring HF assurance requirements are met.
• Strong demonstrated ability in applying HF techniques in complex, high‑reliability environments.
• Strong experience in consultation, facilitation and representing Human Factors in a variety of internal and external stakeholder situations.
• Skilled at identifying and addressing Human Factors challenges, managing resistance to change, and integrating contemporary good‑practice approaches to improve system safety.
• Highly skilled at producing HF assurance artefacts and exhibiting knowledge of key design lifecycle HF requirements.
• Ability to translate complex findings into practical design solutions.
• Recognised as an ethical, professional communicator who translates technical information effectively and engages stakeholders through workshops and collaboration.
• Experienced in analysing performance issues, preparing HF technical reports, and contributing to continuous improvement across Transport for NSW. Multi modal transport experience is highly desirable.
• Recognised as being an integral part of an HF team providing support and guidance to fellow team members.

This is a Transport Grade 9 with a base salary range of $163,145 - $182,721 per annum plus superannuation.

Who we are

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.

Our workforce is as diverse as the community we serve. If you would like further information on our inclusion and diversity initiatives, visitTransport careers .

For more information about this role, please contact [e-mail].

Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal People or Supporting People with Disability for more information or speak to your talent team member to arrange any adjustments to how you interact with us.

Transport acknowledges the Aboriginal people of the country on which we work, their traditions, culture and a shared history and identity. We also pay our respects to Elders past and present and recognise the continued connection to country.