Senior HRIS Analyst - SuccessFactors (Fixed Term)

Metcash; Sydney; Hybrid; AUD 110,000 - 140,000; Full time

Benefits offered by this job

Hybrid working options

Wellbeing days

Volunteer days

Learning & development support

Job summary

Metcash Limited is seeking a Senior HRIS Analyst (SuccessFactors) to deliver expert functional and technical support across our SAP SuccessFactors platform, ensuring system stability and enabling change. This 12-month fixed term contract role partners with People & Culture, IT, and external vendors to drive continuous improvement.

The role focuses on Level 2/3 support, release management, data integrity, and creating user documentation while delivering HRIS solutions across a large enterprise.

Qualifications

• Proven experience as a functional SME supporting SAP SuccessFactors in a production environment.
• Strong knowledge of Recruitment and Onboarding modules, with hands on configuration and support experience.
• Solid understanding of HR processes, employee lifecycle data, and organisational structures.
• Experience supporting system enhancements, upgrades, testing, and post implementation activities.
• Strong analytical, problem solving, and customer focused service capability.
• Ability to collaborate effectively with People & Culture, IT, and external partners in a complex enterprise environment.

Responsibilities

• Provide Level 2/3 support for SAP SuccessFactors, ensuring system stability, data integrity, and timely issue resolution.
• Act as the escalation point for complex system, access, and configuration matters across the platform.
• Support system enhancements, configuration changes, and continuous improvement initiatives.
• Lead release activities including impact assessments, testing, UAT, and post-release support.
• Partner with People & Culture, IT, and external vendors to deliver effective HRIS solutions and services.
• Create and maintain user documentation, support resources, and drive capability uplift across the HRIS community

Skills

Functional SME

Recruitment module

Onboarding module

HR processes

Lifecycle data

System enhancements

Testing UAT

Analytical skills

Cross-team collaboration

Tools

SAP SuccessFactors

Job description

Senior HRIS Analyst - SuccessFactors (Fixed Term)

Why You’ll love this role
We’re seeking a Senior HRIS Analyst (SuccessFactors) to deliver expert functional and technical support across our SAP SuccessFactors platform, ensuring system stability, enabling change, and driving continuous improvement in partnership with People & Culture, IT, and external vendors.
Note - this will be a 12 month fixed term contract.

Extra reasons to join us
Flexibility & balance: Family Friendly accredited employer + hybrid working options
More time for you: Wellbeing + volunteer days
Grow your career: Ongoing learning and development support
Inclusive & supportive: LGBTQ+ Bronze & Mental Health Gold employe

• In this Role
  Provide Level 2/3 support for SAP SuccessFactors, ensuring system stability, data integrity, and timely issue resolution.
  Act as the escalation point for complex system, access, and configuration matters across the platform.
  Support system enhancements, configuration changes, and continuous improvement initiatives.
  Lead release activities including impact assessments, testing, UAT, and post-release support.
  Partner with People & Culture, IT, and external vendors to deliver effective HRIS solutions and services.
  Create and maintain user documentation, support resources, and drive capability uplift across the HRIS community

What Are We Looking For?

• Proven experience as a functional SME supporting SAP SuccessFactors in a production environment
• Strong knowledge of Recruitment and Onboarding modules, with hands on configuration and support experience
• Solid understanding of HR processes, employee lifecycle data, and organisational structures
• Experience supporting system enhancements, upgrades, testing, and post implementation activities
• Strong analytical, problem solving, and customer focused service capability
• Ability to collaborate effectively with People & Culture, IT, and external partners in a complex enterprise environment

Be part of something bigger
Backing local brilliance is at the heart of what we do. As Australia’s leading wholesale distribution company, Metcash proudly supports independent retailers behind iconic brands such as IGA, Foodland, Mitre 10, Total Tools, Cellarbrations and The Bottle O - fuelling an unstoppable network of independents across Australia.

We welcome applications from all backgrounds, including First Nations peoples. If you need adjustments or support during the process, let us know - your privacy and dignity will be respected.
This role is managed by our internal Talent Acquisition team; please no agency enquiries.