Senior Housing Services Advisor

NSW Department of Communities and Justice; Parkes; Sur place; AUD 103 000 - 114 000; Plein temps

Avantages offerts par ce poste

Flexible work environment

Career development

Competitive pay

Health & wellbeing

Employee assistance

Résumé du poste

NSW Department of Communities and Justice’s Housing Services HOMES NSW in Parkes is seeking a Senior Client Service Officer. You will provide a broad range of applicant, tenancy and property management services to clients, including those with complex support needs, and support advocacy and stakeholders to improve outcomes.

You will coach team members, manage tenancy issues, prepare subsidies, maintain accurate records and contribute to service improvements through collaboration with internal

Qualifications

• Demonstrated experience working with clients in complex service environments.

Responsabilités

• Provide front line housing options advice based on eligibility, client needs and legislation.

Connaissances

Stakeholder engagement

Coaching team members

Time management

Communication skills

Relationship management

Mentorship

Case management

Attention to detail

Description du poste

NSW Department of Communities and Justice’s Housing Services HOMES NSW in Parkes is seeking a Senior Client Service Officer. You will provide a broad range of applicant, tenancy and property management services to clients, including those with complex support needs, and support advocacy and stakeholders to improve outcomes.

You will coach team members, manage tenancy issues, prepare subsidies, maintain accurate records and contribute to service improvements through collaboration with internal