Senior Hospitality & Events Manager

GWS Giants; Sydney; On-site; AUD 80,000 - 110,000; Full time

Job summary

The GWS Giants are seeking an experienced Hospitality and Events professional to deliver end-to-end hospitality functions on game days and at commercial events. You will plan, oversee and execute initiatives to ensure exceptional guest experiences and operational excellence.

Responsibilities include coordinating budgets, run sheets, staffing, vendor liaison, CRM updates and post-event reviews, while ensuring WH&S compliance and high service standards.

Qualifications

• Experience in event management and hospitality operations.
• Strong organisational and time management skills.
• Excellent communication and presentation abilities.
• Experience managing event budgets and invoices.
• Ability to work autonomously and in a team.
• Familiarity with Salesforce is a plus.

Responsibilities

• Develop, manage and deliver end-to-end hospitality and conference plans.
• Oversee operational delivery of hospitality projects and match-day activations.
• Prepare run sheets, briefing notes, MC scripts, staffing plans and schedules.
• Manage guest management: invitations, RSVP tracking, VIP lists, ticketing.
• Coordinate with venues, suppliers and stakeholders for logistics.
• Research industry trends to improve hospitality offerings and event delivery.
• Ensure WH&S compliance and risk mitigation.

Skills

Event management

Hospitality operations

Project management

Communication skills

Presentation skills

Budget management

Sales support

CRM (Salesforce)

Microsoft Office

Tools

Salesforce

Microsoft Office

Job description

The GWS Giants are seeking an experienced Hospitality and Events professional to deliver end-to-end hospitality functions on game days and at commercial events. You will plan, oversee and execute initiatives to ensure exceptional guest experiences and operational excellence.

Responsibilities include coordinating budgets, run sheets, staffing, vendor liaison, CRM updates and post-event reviews, while ensuring WH&S compliance and high service standards.