Commercial Coordinator

GWS Giants; New South Wales; On-site; AUD 65,000 - 90,000; Full time

Job summary

The GWS Giants are seeking a Commercial Coordinator to provide operational and administrative support to the Commercial team, ensuring seamless delivery of partnership rights, game day experiences and events.

In this fast-paced role you will coordinate partner documentation, assist with Salesforce and Nielsen reporting, manage guest lists and tickets, and help onboard new commercial partners while supporting revenue growth and partner retention.

Qualifications

• Proven ability to coordinate commercial administration and operational activities.
• Experience coordinating documentation for partners and game day paperwork.
• Familiarity with Salesforce and Nielsen platforms is desirable.

Responsibilities

• Coordinate commercial administration and operational activities across the commercial team.
• Manage partner documentation, including contracts, waivers, liability forms and game day paperwork.
• Support Salesforce implementation and ongoing data integrity.
• Assist with implementation and reporting through the Nielsen platform.
• Coordinate player appearance requests and bookings.
• Manage partner and VIP accreditation requests.
• Coordinate partner parking allocations.
• Lead the partner and group ticketing program.
• Support the onboarding of new commercial partners.
• Manage guest lists and RSVP tracking for game days, events and partner experiences.
• Prepare and distribute game day briefing documents for staff, partners and VIPs.
• Coordinate and facilitate pre-game partner briefings.
• Support delivery of commercial events, including partner breakfasts, conferences, networking events and end-of-season functions.
• Support conference and events projects as required.

Skills

Organisational and time management

Attention to detail

Written & verbal communication

Stakeholder management

Project/event coordination

Microsoft Office proficiency

Salesforce experience desirable

Team collaboration

Availability for evenings/weekends

AFL industry knowledge desirable

Tools

Salesforce

Microsoft Office Suite

Job description

The GIANTS are on an exciting journey both on and off the field. With teams in the AFL, and the AFL Women’s League competitions, the GIANTS truly are a club like no other.

On field, the AFL team has quickly grown into one of the competition’s most exciting teams with several players becoming household names across the country. Likewise, the on-field achievements of our AFL Women’s team are seeing the club connect with more fans and followers than ever before.

Off field, the club’s exciting, innovative, and fresh brand is growing as it engages with members, fans, the community and key stakeholders across Western Sydney, Canberra and nationally.

The GIANTS’ AFL and AFL Women’s teams are based at the club’s elite training and administration facility in Sydney Olympic Park.

At the heart of our brand, there’s a GIANT in all of us, is the belief that everyone is a GIANT and by living our values and commitments we will deliver on our purpose - To create a club like no other that delivers the best family entertainment, wins premierships, and enriches the lives of people in Western Sydney, Canberra and broader communities.

Position Purpose

The Commercial Coordinator provides operational and administrative support to the Commercial team to ensure the seamless delivery of partnership rights, game day experiences, events, and commercial initiatives. The role is responsible for coordinating key processes, managing partner servicing activities and supporting strategic projects, enabling the Commercial team to focus on revenue growth, partner retention and the successful onboarding of new commercial partners.

Roles and Responsibilities

Commercial Operations

• Coordinate commercial administration and operational activities across the commercial team.
• Manage partner documentation, including contracts, waivers, liability forms and game day paperwork.
• Support Salesforce implementation and ongoing data integrity.
• Assist with implementation and reporting through the Nielsen platform.
• Coordinate player appearance requests and bookings.
• Manage partner and VIP accreditation requests.
• Coordinate partner parking allocations.
• Lead the partner and group ticketing program.
• Support the onboarding of new commercial partners.

Game Day & Events

• Manage guest lists and RSVP tracking for game days, events and partner experiences.
• Prepare and distribute game day briefing documents for staff, partners and VIPs.
• Coordinate and facilitate pre-game partner briefings.
• Support delivery of commercial events, including partner breakfasts, conferences, networking events and end-of-season functions.
• Support conference and events projects as required.

Skills and Knowledge

• Excellent organisational and time management skills.
• Strong attention to detail and ability to manage multiple priorities.
• Exceptional written and verbal communication skills.
• Strong stakeholder and relationship management skills.
• Experience coordinating projects, events or commercial operations.
• Proficiency in Microsoft Office Suite.
• Experience using salesforce is desirable.
• Ability to work collaboratively in a fast-paced environment.
• Ability to work evenings, weekends and all GIANTS home match days as required.
• Understanding of the AFL industry is desirable but not essential.