Senior Functions Attendant

Caloundra Rsl Club; Caloundra; On-site; AUD 39,000 - 50,000; Full time

Benefits offered by this job

Competitive hourly rate

Weekend/PH penalties

Half-price gym membership

Personal training sessions

Complimentary beverages

Job summary

Caloundra RSL Club is seeking an experienced Senior Functions Attendant to deliver outstanding customer service during events. You will set up, service, and clear function spaces, arrange furniture and equipment, and assist guests throughout functions to ensure a smooth, professional experience.

Located in Caloundra, this role supports the club's vibrant hospitality team. A strong RSA, hospitality certification, and 1–2 years of functions service experience are preferred, with availability

Responsibilities

• Independently prepare, set up and pack down function spaces in accordance with event requirements.
• Provide front-of-house, bar and meal service to a high professional standard.
• Attend to assigned areas or service requirements and ensure they are completed efficiently.
• Direct and assist Functions Attendants during functions, allocating tasks and providing guidance as required.
• Lead by example in customer service, presentation, cleanliness, food safety and workplace safety.
• Identify and respond to operational issues during functions, escalating matters to the Functions Supervisor when required.
• Assist the Functions Supervisor with the smooth and efficient delivery of functions.
• Maintain a professional and positive approach when working with clients, guests and team members.
• Comply with all workplace health and safety, food safety and responsible service requirements.

Job description

Caloundra RSL Club is looking for experienced and passionate team player to join us as a Senior Functions Attendant to deliver outstanding customer service. A Senior Functions Attendant is responsible for setting up, servicing, and clearing event spaces for functions. The role includes arranging furniture and equipment, assisting guests during events, maintaining cleanliness, and ensuring all service standards are met to deliver a smooth and professional experience.

About Us

Located in the heart of Caloundra, Caloundra RSL Club is a vibrant hub of entertainment, dining, and community spirit. As a non-profit organization, we proudly support veterans and foster connections through our commitment to service and excellence.

What we offer

• A generous hourly rate with weekend and public holiday penalty's.
• Half price gym membership for yourself and a partner with no lock in contract & a complementary personal training session every 6 – 8 weeks.
• In-house Leadership Development Program
• Free access to Wellness programs
• Complementary barista made coffee or soft drink
• Free parking
• Participation in our employee recognition and rewards program
• A robust onboarding process
• Ongoing training & growth opportunities
• The opportunity to work with a great team of hospitality professionals

Role purpose

Senior Functions Attendant independently support the preparation and delivery of functions, providing high-quality service while assisting with the coordination of Functions Attendants during events.

Key Responsibilities

• Independently prepare, set up and pack down function spaces in accordance with event requirements.
• Provide front-of-house, bar and meal service to a high professional standard.
• Attend to assigned areas or service requirements and ensure they are completed efficiently.
• Direct and assist Functions Attendants during functions, allocating tasks and providing guidance as required.
• Lead by example in customer service, presentation, cleanliness, food safety and workplace safety.
• Identify and respond to operational issues during functions, escalating matters to the Functions Supervisor when required.
• Assist the Functions Supervisor with the smooth and efficient delivery of functions.
• Maintain a professional and positive approach when working with clients, guests and team members.
• Comply with all workplace health and safety, food safety and responsible service requirements.

Pre-requisites

• Responsible Service of Alcohol certificate (RSA)
• Certificate II in Hospitality Operations or equivalent experience
• 1 – 2 years experience in Functions Service in the Hospitality Industry
• Have good availability across 7 days (weekends & Public Holidays)

Equal Employment Opportunity

Caloundra RSL Services Club Inc is passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background including people with a disability.

Due to the number of applicants only shortlisted candidates will be contacted.