Senior Functional Designer

nbn® Australia; City of Melbourne; On-site; AUD 120,000 - 180,000; Full time

Job summary

nbn is seeking a Senior Functional Designer to support end-to-end digital solution development aligned to domain priorities and deliver experience-led design assurance for field channels and internal tools.

You will translate designs into clear artefacts, define workflows and business rules, and work with product, design and engineering teams to ensure solutions meet user needs and roadmap priorities.

Qualifications

• Strong capability in functional design for digital products in Agile environments.
• Ability to review and validate end-to-end workflows and define business rules.
• Translate functional designs into artefacts supporting requirements and testing.
• Proficient with Jira, Confluence, Miro and Figma for documentation and collaboration.

Responsibilities

• Support end-to-end development of digital solutions aligned to domain priorities.
• Provide experience-led functional design assurance for field channels and internal tools.
• Clarify functional intent, define workflows, rules and interactions; support design, build, test and release.

Skills

Functional design

Agile methodologies

Stakeholder collaboration

Communication

UX documentation

AI-enabled interactions

Tools

Jira

Confluence

Miro

Figma

Power Platform

Job description

Build your career and Australia’s future.

Not many people can say they are working on building Australia’s future. With us you’ll be doing just that, leaving a legacy for all Australians. Plus, there’s equal employment, great training, and true flexible working arrangements.

A fantastic opportunity has presented itself for a Senior Functional Designer reporting to Domain Owner – Field Control Tower & Prof. Services Digital Excellence.

A bit about your role

The Senior Functional Designer supports the end-to-end development of digital solutions aligned to domain priorities. The provides experience-led functional design assurance for field channels and internal tools, ensuring solutions are complete, consistent and fit for operational use.

Working closely with domain and delivery stakeholders, the role clarifies functional intent, defines workflows, rules and interactions (including Power Apps and AI-enabled experiences), and supports delivery teams through design, build, test and release. It focuses on translating agreed designs into clear, implementable requirements, maintaining design quality, and ensuring outcomes align with the intended user experience.

A bit about you

The ideal candidate has strong capability in functional design for digital products, with experience supporting delivery across discovery, build, test and release within Agile environments. You can review and validate end-to-end workflows, define business rules and controls, and translate functional designs into clear artefacts that support requirements, acceptance criteria and testing. You work effectively with product, design and engineering teams to align solutions to user needs and roadmap priorities, and are confident using tools such as Jira, Confluence, Miro and Figma to document and collaborate.

The role requires clear communication and facilitation skills to drive alignment across stakeholders, along with an understanding of integration, data and compliance requirements. Experience with Microsoft Power Platform and designing AI-enabled interactions, including conversation flows and guardrails, is also valuable.

Life at nbn

To be part of nbn is to be part of something bigger. There’s so much more from here. Our pioneering spirit drives us forward every day. Together, we help lift the digital capability of the nation by building and connecting Australia’s best fibre infrastructure into homes and businesses, plus places and things, everywhere. We’re continuing to create Australia’s network—a network made for more. Not just a way for everyone to do the things they love but transforming the way they do them.

A more inclusive working world

nbn is committed to an inclusive, flexible, and supportive workplace where everyone can feel heard, valued, and respected. We believe diverse perspectives are the key to unlocking greater outcomes and encourage applications from people of all ages, nationalities, abilities, and cultures. That's why we have a Reconciliation Action Plan, Accessibility & Inclusion Plan, offer 18 weeks of paid parental leave, are a Pride in Diversity Platinum Employer, and have active employee-led diversity pillars. Click here to see our list of employee benefits and why we're recognised as a WORK180 Endorsed Employer for Women.

Equal Opportunities for All

We champion equal opportunities for all employees. If you have any accessibility requirements and would like to discuss adjustments for the recruitment process, please don’t hesitate to contact us by emailing [e-mail] or calling our Recruitment Accessibility Enquiry Line at [phone]. Please note, this line is dedicated to accessibility-related enquiries for the purposes of recruitment, and only enquiries related to accessibility adjustments will be answered. For other matters, please visit our Contact Us page on our website.

Please note that this is a permanent opportunity and applications for this role will close at midnight Monday, 28th September 2026.

To be eligible for this role, you must have full working rights in Australia.