Senior Functional Designer

NBN Co ltd.; City of Melbourne; Hybrid; AUD 120,000 - 160,000; Full time

Benefits offered by this job

18 weeks parental leave

Pride in Diversity Platinum Employer

Active employee-led diversity pillars

Job summary

NBN Co Ltd is seeking a Senior Functional Designer to lead end-to-end digital design aligned to domain priorities and deliver user‑centred experiences. You will define workflows, business rules and interactions (including Power Apps and AI-enabled experiences) and support delivery teams through design, build, test and release, ensuring quality and alignment with user needs.

In a flexible, hybrid Australia-wide environment, you will collaborate with product, design and engineering to translate

Qualifications

• Experience in functional design for digital products across discovery, build, test and release.
• Ability to translate designs into artefacts that support requirements and testing.
• Collaborative work with product, design and engineering teams to meet user needs.

Responsibilities

• Clarify functional intent, define workflows, rules and interactions.
• Translate designs into clear, implementable requirements for delivery teams.
• Maintain design quality and ensure outcomes align with user experience.

Skills

Functional design

Agile delivery

Stakeholder alignment

Clear communication

User-centric design

Tools

Jira

Confluence

Miro

Figma

Microsoft Power Platform

Job description

Job Expectations

Build your career and Australia’s future. Not many people can say they are working on building Australia’s future. With us you’ll be doing just that, leaving a legacy for all Australians. Plus, there’s equal employment, great training, and true flexible working arrangements. A fantastic opportunity has presented itself for a Senior Functional Designer reporting to Domain Owner – Field Control Tower & Prof. Services Digital Excellence.

A bit about your role

The Senior Functional Designer supports the end-to-end development of digital solutions aligned to domain priorities. The provides experience-led functional design assurance for field channels and internal tools, ensuring solutions are complete, consistent and fit for operational use. Working closely with domain and delivery stakeholders, the role clarifies functional intent, defines workflows, rules and interactions (including Power Apps and AI-enabled experiences), and supports delivery teams through design, build, test and release. It focuses on translating agreed designs into clear, implementable requirements, maintaining design quality, and ensuring outcomes align with the intended user experience.

A bit about you

The ideal candidate has strong capability in functional design for digital products, with experience supporting delivery across discovery, build, test and release within Agile environments. You can review and validate end-to-end workflows, define business rules and controls, and translate functional designs into clear artefacts that support requirements, acceptance criteria and testing. You work effectively with product, design and engineering teams to align solutions to user needs and roadmap priorities, and are confident using tools such as Jira, Confluence, Miro and Figma to document and collaborate. The role requires clear communication and facilitation skills to drive alignment across stakeholders, along with an understanding of integration, data and compliance requirements. Experience with Microsoft Power Platform and designing AI-enabled interactions, including conversation flows and guardrails, is also valuable.

Life at nbn

To be part of nbn is to be part of something bigger. There’s so much more from here. Our pioneering spirit drives us forward every day. Together, we help lift the digital capability of the nation by building and connecting Australia’s best fibre infrastructure into homes and businesses, plus places and things, everywhere. We’re continuing to create Australia’s network—a network made for more. Not just a way for everyone to do the things they love but transforming the way they do them. A more inclusive working world nbn is committed to an inclusive, flexible, and supportive workplace where everyone can feel heard, valued, and respected.

We believe diverse perspectives are the key to unlocking greater outcomes and encourage applications from people of all ages, nationalities, abilities, and cultures.

• Offer 18 weeks of paid parental leave
• Are a Pride in Diversity Platinum Employer
• Have active employee‑led diversity pillars

Equal Opportunities for All

We champion equal opportunities for all employees. If you have any accessibility requirements and would like to discuss adjustments for the recruitment process, please don’t hesitate to contact us by emailing [e-mail] or calling our Recruitment Accessibility Enquiry Line at [phone]. Please note, this line is dedicated to accessibility‑related enquiries for the purposes of recruitment, and only enquiries related to accessibility adjustments will be answered. For other matters, please visit our Contact Us page on our website.

To be eligible for this role, you must have full working rights in Australia. Worker Type Permanent Time Type Full time nbn is the team behind the design, build and operation of the nbn™ network - one of Australia’s largest technology infrastructure projects, which will help better connect Australians with each other and the rest of the world, no matter where you live. But the nbn™ network is so much more than access to fast internet. A state of the art communications network opens up a world of possibilities in areas such as education, business, innovation, healthcare, flexibility, and entertainment. It will help ensure our digital future, and give Australians benefits we can all enjoy, for decades to come. At nbn, you’ll work with inspirational leaders and innovators in their field, help take on engaging and exciting work, and seek original solutions to new challenges every day. Things move quickly at nbn, and opportunities present themselves all the time. At nbn, you have an incredible chance to broaden your skills and widen your horizons. This is a once in a lifetime opportunity to accelerate your career, and shape your own future, along with Australia’s.