Senior FIFO Village Manager | Hospitality & Operations

ISS Facility Services Australia and New Zealand; Australia; On-site; AUD 120,000 - 150,000; Full time

Benefits offered by this job

Flights provided

Accommodation provided

Meals provided

Job summary

ISS Facility Services Australia and New Zealand is seeking a Village Manager to lead the operation of a remote accommodation village, overseeing catering, facilities, admin, cleaning and guest services. You will manage large, diverse teams, build client partnerships and drive safety and service excellence.

This hands-on leadership role offers competitive salary, FIFO rosters, flights, accommodation and meals, with clear pathways into senior operational leadership within a global organisation.

Qualifications

• Proven leadership experience managing 50+ employees.
• Strong commercial, operational and financial acumen.
• Exceptional client relationship and stakeholder management skills.
• Passion for hospitality and delivering outstanding customer experiences.

Responsibilities

• Lead large, diverse teams across multiple service streams.
• Create a positive, safe, high‑performing culture.
• Build relationships with site clients and stakeholders.
• Manage village operations, budgets and workforce planning.
• Drive service excellence and continuous improvement initiatives.
• Ensure contract compliance and performance targets.
• Coach and develop future leaders.
• Identify opportunities to improve guest satisfaction, efficiencies and profitability.

Skills

People leadership

Stakeholder management

Safety & compliance

Financial acumen

Education

Experience in mining villages/hospitality operations

Job description

ISS Facility Services Australia and New Zealand is seeking a Village Manager to lead the operation of a remote accommodation village, overseeing catering, facilities, admin, cleaning and guest services. You will manage large, diverse teams, build client partnerships and drive safety and service excellence.

This hands-on leadership role offers competitive salary, FIFO rosters, flights, accommodation and meals, with clear pathways into senior operational leadership within a global organisation.