Senior Facilities Manager - Premium CBD Precinct

CBRE; Sydney; On-site; AUD 180,000 - 240,000; Full time

Job summary

CBRE seeks an experienced Senior Facilities Manager to lead operational performance across a portfolio of Premium Grade commercial assets in a landmark Sydney CBD precinct.

Reporting to the Precinct Manager, you will partner with Charter Hall and senior stakeholders to shape standards, governance and service delivery, delivering exceptional occupier experience and financial performance across the portfolio.

Responsibilities

• Lead operational strategy across Premium Grade assets
• Establish governance frameworks and service benchmarks
• Oversee planned and reactive maintenance, contractor performance and asset risk
• Drive WHS, compliance and operational audit outcomes
• Partner with Charter Hall, occupiers and service partners to improve performance and customer experience
• Manage budgets, forecasting, reporting and capital works delivery
• Provide leadership to contractor and service delivery teams to maintain standards across the precinct

Job description

• Lead operations across a portfolio of Premium Grade office assets within a landmark Sydney CBD precinct
• Partner directly with Charter Hall and senior stakeholders to drive operational excellence
• Influence asset performance, occupier experience and service delivery across a high-profile institutional portfolio
• Play a key role in establishing the standards, governance and operating rhythm of a newly integrated precinct
• Join CBRE on a flagship Charter Hall institutional account
• Sydney CBD | Land of the Gadigal People

CBRE is seeking an experienced Senior Facilities Manager to lead operational performance across a portfolio of Premium Grade commercial assets within a landmark Sydney CBD precinct.

This is a rare opportunity to join a premium institutional environment at a pivotal stage of its evolution. As part of a newly integrated Charter Hall precinct, you will help shape the operational standards, service culture and performance expectations that define the next chapter of these assets.

Reporting to the Precinct Manager, you will act as a trusted operational advisor to Charter Hall and key stakeholder groups, leading building performance, compliance, contractor delivery and occupier experience across the precinct.

Opportunities to influence a Premium Grade precinct at this scale are uncommon. You will inherit responsibility for exceptional assets, with the autonomy to shape how they operate, how services are delivered and how occupiers experience the precinct for years to come.

In this role, you will:

• Lead the operational strategy, building performance and service excellence outcomes across a portfolio of Premium Grade commercial assets
• Establish and embed operational standards, governance frameworks and service delivery benchmarks across the newly integrated precinct
• Provide strategic oversight of planned and reactive maintenance, building services, contractor performance and asset risk
• Drive WHS, statutory compliance, essential services and operational audit outcomes across the portfolio
• Act as a trusted operational advisor to Charter Hall, occupiers and service partners, influencing decisions that support performance and customer experience
• Manage operational budgets, forecasting, reporting and relevant capital works delivery, while contributing to precinct-wide improvement initiatives
• Provide leadership across contractor partners, building operations and service delivery teams to drive consistent standards across the precinct

About you

You are an experienced facilities management professional who understands the expectations that come with Premium Grade commercial assets. You balance strong technical knowledge with commercial judgement and credible stakeholder leadership.

• Equally comfortable in the plant room and the boardroom, you are trusted to solve problems, influence outcomes and maintain exceptional service standards.
• Significant experience managing Premium Grade or comparable commercial office assets within a complex property environment
• Strong technical understanding of building services, critical plant, maintenance strategies and compliance frameworks
• Demonstrated success managing contractors, operational budgets and service performance across complex assets
• Experience partnering with institutional owners, major clients or senior stakeholder groups
• Strong knowledge of WHS, risk management, statutory compliance and operational governance
• A leadership mindset, with the ability to build credibility, influence stakeholders and drive operational excellence

Why CBRE?

This role offers more than ownership of a portfolio. It is the opportunity to help shape a Premium Grade precinct while working with industry-leading property professionals and one of Australia's most respected institutional property owners.

• Lead a portfolio of Premium Grade, institutional commercial assets in Sydney CBD
• Influence operational strategy and service culture during an important precinct transition
• Work directly with Charter Hall on a flagship account
• Access CBRE's national property and facilities management platform
• Build your career across a global real estate business
• Access employee benefits, wellbeing programs and career development through CBRE

Can we inspire you to join us?

At CBRE, our unwavering commitment to diversity, equity and inclusion begins with you. We are strengthening our inclusive culture, so everyone feels safe, valued, and heard. Because when you belong, we all succeed. We are striving to remove barriers and improve the employment prospects of people with disability or long-term health conditions. We encourage you to share any support and adjustments you need to be your best and participate equitably in our recruitment process.

We welcome and encourage First Nations People to apply. We look forward to hearing from you! #WeAreCBRE

The successful applicant will be required to undertake pre-employment background screening by our external third-party provider.

We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

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