Senior Facilities Manager

Nation; Sydney; On-site; AUD 140,000 - 190,000; Full time

Benefits offered by this job

Professional development opportunities

EAP support

Birthday leave after one year

Team events

Job summary

Nation, Australia’s innovative build-to-rent platform, seeks a Senior Facilities Manager to lead facilities operations across a portfolio of residential and mixed-use assets. You will drive operational excellence, asset performance, compliance, and contractor management while guiding a team of facilities professionals.

You will report to the Head of Asset & Facilities Management and ensure assets are maintained to the highest standards, delivering exceptional outcomes for residents, tenants and

Qualifications

• Must have 7+ years in Facilities Management or Asset Management

Responsibilities

• Lead facilities management delivery across multiple residential and mixed-use assets
• Mentor and develop Facilities Managers and maintenance staff
• Drive customer experience, service standards and operational performance
• Oversee incident management, issue resolution and continuous improvement
• Manage asset registers, condition assessments and maintenance strategies
• Develop lifecycle replacement plans and capital works recommendations
• Ensure compliance with WHS legislation and essential services
• Oversee contractor management, permits, inspections and safety performance
• Coordinate retail tenancy interfaces, fit-outs and handovers
• Manage operating budgets, forecasting and maintenance expenditure
• Lead contractor procurement and performance management
• Identify efficiencies while maintaining service quality and compliance

Skills

Leadership

Asset management

Stakeholder management

Budgeting & financials

Regulatory compliance

Building systems (HVAC, BMS, fire, etc

Contract & supplier management

CMMS / FM systems

Education

Degree or diploma in Facilities Management / Building Services

Professional FM accreditation

Tools

CMMS

Job description

Nation is redefining what it means to rent in Australia. We operate build-to-rent precincts with soul, landmark places that lift their neighbourhoods, attract the best retailers, and give residents somewhere they genuinely feel at home.

Anyone can hand over keys. We're building something rarer: the difference between service and hospitality. We are focused on how it feels to live somewhere run by people who notice the detail, anticipate the need, and treat the extra effort as the point rather than the exception.

With a pipeline of thousands of apartments across Sydney, Nation is one of Australia's most ambitious living platforms, blending design, technology and service into thriving rental communities.

We hold our teams to the same standard we hold our buildings. Joining us now means you play a part in building the platform rather than inheriting it.

Renting is changing. So are the teams behind it.

About the Role

We are seeking an experienced Senior Facilities Manager to lead facilities management operations across a portfolio of residential and mixed-use assets. This is a strategic leadership role where you will drive operational excellence, asset performance, compliance, customer experience, and contractor management while leading a team of Facilities professionals.

Reporting to the Head of Asset & Facilities Management, you will play a key role in ensuring our assets are maintained to the highest standards while delivering exceptional outcomes for residents, retail tenants, and stakeholders.

What you’ll be doing?

As the Senior Facilities Manager, you will be responsible for:

Leadership & Operations

• Leading facilities management delivery across multiple residential and mixed-use assets.
• Managing, mentoring and developing Facilities Managers, Junior Facilities Managers and maintenance personnel.
• Driving customer experience, service standards and operational performance.
• Leading incident management, issue resolution and continuous improvement initiatives.

Asset Management & Lifecycle Planning

• Managing asset registers, condition assessments and maintenance strategies.
• Developing lifecycle replacement plans and capital works recommendations.
• Identifying asset risks and providing repair-versus-replace assessments.
• Supporting long‑term asset performance through preventative maintenance programs.

Compliance, WHS & Risk Management

• Ensuring compliance with statutory obligations, essential services requirements and WHS legislation.
• Overseeing contractor management, permits, inspections and safety performance.
• Managing critical asset risks, audits, inspections and corrective actions.

Retail & Mixed-Use Operations

• Managing retail tenancy interfaces, shared services and landlord obligations.
• Coordinating retail fit‑outs, shutdowns and operational impacts.
• Supporting tenancy alterations, handovers and defects management activities.

Financial & Contractor Management

• Managing operating budgets, forecasting and maintenance expenditure.
• Leading contractor procurement, tendering and performance management.
• Identifying efficiencies while maintaining service quality and compliance standards.

About You

To be successful in this role, you will bring:

• Minimum 7 years' experience in Facilities Management, Property Operations or Asset Management.
• Demonstrated experience leading facilities teams across multiple sites or assets.
• Strong asset management expertise, including lifecycle planning, asset registers, condition assessments and capital forecasting.
• Proven retail facilities management experience, including tenancy management, fit‑outs and mixed‑use environments.
• Experience managing maintenance budgets, service contracts and operational expenditure.
• Strong knowledge of Australian WHS legislation, statutory compliance and essential services.
• Technical understanding of building systems including HVAC, BMS, fire services, hydraulics, electrical systems and lifts.
• Strong stakeholder engagement and relationship management skills.
• Experience using FM, CMMS or asset management systems for reporting and performance management.

Desired Qualifications

• Degree, diploma or trade qualification in Facilities Management, Engineering, Building Services, Asset Management, Property or a related discipline.
• Professional facilities or asset management accreditation will be highly regarded.

What We Offer

Some of the benefits we offer include:

• Professional development opportunities
• EAP support
• Birthday leave after one year
• Team events and connection moments
• The opportunity to be part of a growing build-to-rent platform
• A role where hospitality, resident experience and community engagement genuinely come together