Junior Facilities Manager

Nation; Sydney; On-site; AUD 70,000 - 90,000; Full time

Job summary

Nation is seeking a proactive Junior Facilities Manager to support day-to-day operations of residential or mixed-use assets in Sydney. Reporting to a Senior Facilities Manager, you will help maintain building standards, coordinate contractors, manage maintenance activities and support compliance to deliver exceptional resident experiences.

You’ll be involved in building operations, safety, defects tracking and administration, with a focus on delivering responsive service and smooth operational

Qualifications

• At least 2 years' experience in facilities management, building management, maintenance coordination, property operations or trade services.
• Experience coordinating contractors, maintenance activities and building inspections.
• Strong organisational and administrative skills with excellent attention to detail.
• A customer-focused approach with the ability to communicate effectively with residents, contractors and stakeholders.
• Experience using facilities management, maintenance or asset management systems.

Responsibilities

• Maintaining the presentation, cleanliness and operational readiness of the property.
• Coordinating maintenance activities and routine site inspections.
• Responding to resident requests within service levels and supporting incident management.
• Coordinating and supervising contractors on site and monitoring contractor performance.
• Maintaining maintenance records, compliance documentation and FM platform entries.

Skills

Facilities management

Customer service

Organisational skills

Communication

Problem solving

Education

Trade qualification in Facilities Management

Tools

CMMS platforms

FM software

SafetyCulture

Job description

Nation is redefining what it means to rent in Australia. We operate build-to-rent precincts with soul, landmark places that lift their neighbourhoods, attract the best retailers, and give residents somewhere they genuinely feel at home.

Anyone can hand over keys. We're building something rarer: the difference between service and hospitality. We are focused on how it feels to live somewhere run by people who notice the detail, anticipate the need, and treat the extra effort as the point rather than the exception.

With a pipeline of thousands of apartments across Sydney, Nation is one of Australia's most ambitious living platforms, blending design, technology and service into thriving rental communities.

We hold our teams to the same standard we hold our buildings. Joining us now means you play a part in building the platform rather than inheriting it.

Renting is changing. So are the teams behind it.

At Nation, we create professionally managed rental neighbourhoods that make home feel easier, more connected and more considered. From responsive service and shared amenity to resident events, local retail and day-to-day support, we’re building a different kind of rental experience, one designed around how people actually live.

About the Role

We're seeking a proactive and customer-focused Junior Facilities Manager to support the day-to-day operations of a residential or mixed-use asset. This role is based at our asset sites. This is an excellent opportunity for someone with facilities, building management, maintenance coordination, or trade services experience who is ready to take the next step in a professional facilities management environment.

Reporting to a Senior Facilities Manager, you'll play a key role in maintaining building standards, coordinating contractors, managing maintenance activities, supporting compliance requirements, and delivering exceptional resident experiences.

As a Junior Facilities Manager, your responsibilities will include:

Building Operations & Resident Service

• Maintaining the presentation, cleanliness and operational readiness of the property.
• Conducting routine site inspections and coordinating maintenance activities.
• Responding to resident requests and site issues within agreed service levels.
• Assisting with incident management and day-to-day operational requirements.

Contractor & Maintenance Coordination

• Coordinating and supervising contractors on site.
• Managing reactive maintenance requests and supporting planned preventative maintenance programs.
• Monitoring work quality, safety compliance and contractor performance.
• Escalating recurring faults, variations and technical issues when required.

Compliance & Safety

• Supporting compliance with building, safety and statutory requirements.
• Maintaining essential services records, contractor documentation and site logbooks.
• Conducting routine safety inspections and reporting hazards, incidents and risks.
• Ensuring contractor inductions, permits and safe work practices are followed.

Defects & Handover Support

• Tracking and managing defects during the Defects Liability Period (DLP).
• Coordinating access for builders and rectification contractors.
• Monitoring defect resolution and maintaining accurate records.

Systems & Administration

• Maintaining work orders, maintenance records and compliance documentation within the FM platform.
• Supporting reporting on maintenance, compliance and operational performance.
• Assisting with quotations, purchase orders and invoice verification.
• Ensuring asset and maintenance records remain accurate and up to date.

About You

To be successful in this role, you will have:

• At least 2 years' experience in facilities management, building management, maintenance coordination, property operations or trade services.
• Experience coordinating contractors, maintenance activities and building inspections.
• Strong organisational and administrative skills with excellent attention to detail.
• A customer-focused approach with the ability to communicate effectively with residents, contractors and stakeholders.
• Practical knowledge of building services, maintenance processes and site safety requirements.
• Experience using facilities management, maintenance or asset management systems.
• Strong problem-solving skills and the ability to work independently while managing multiple priorities.

Highly Regarded

The following experience will be advantageous:

• Build-to-Rent (BTR), residential, student accommodation, hotel or mixed-use property experience.
• Exposure to access control, CCTV, intercom or security systems.
• Experience using FM software, CMMS platforms or SafetyCulture.
• Trade qualification or formal qualification in Facilities Management, Property, Building Services or a related field.
• Working knowledge of Australian WHS requirements and contractor management processes.

What We Offer

Some of the benefits we offer include:

• EAP support
• Birthday leave after one year
• Team events and connection moments
• The opportunity to be part of a growing build-to-rent platform
• A role where hospitality, resident experience and community engagement genuinely come together