Senior Facilities Manager

Gough Recruitment; New South Wales; On-site; AUD 78,000 - 130,000; Full time

Job summary

Gough Recruitment is seeking an experienced Senior Facilities Manager to lead the facilities function across a large, high-profile Sydney destination. The role covers extensive public areas, infrastructure, parking and a network of service providers, with a hands-on, commercially minded approach focused on site presentation, efficiency and customer experience.

The ideal candidate will have strong facilities/operational management experience in retail, entertainment or high-footfall venues, with

Qualifications

• Experience in large, high-footfall environments.
• Experience in retail, entertainment, hospitality, events or major public facilities.
• Strong knowledge of WH&S, essential services and compliance.
• Exposure to preventative maintenance and capital works.
• Strong financial judgement and budget management skills.
• Ability to manage multiple external contractors and competing priorities.
• Proactive leadership with on-site visibility.
• Ownership mindset to improve operational standards.

Responsibilities

• Take ownership of day-to-day facilities and performance of a large, complex site.
• Manage contractors across cleaning, security, waste, maintenance and specialist services.
• Maintain oversight of WH&S, fire safety, essential services and compliance.
• Develop and implement preventative maintenance programs and lifecycle plans.
• Manage operational budgets and seek cost efficiencies.
• Drive continuous improvements in presentation, infrastructure and customer experience.
• Support capital works and upgrades.
• Coordinate works to minimise disruption to customers and stakeholders.
• Lead and manage an Operations Coordinator.

Skills

Facilities management

Contractor management

Budget management

On-site leadership

WH&S knowledge

Job description

Gough Recruitment – Sydney Western Suburbs NSW

• Opportunity to play a key role in significant capital works, upgrades and future improvement initiatives
• Broad leadership position with the autonomy to influence how a major Sydney destination operates
• Salary package up to $130k, depending on experience

Benefits

• Opportunity to play a key role in significant capital works, upgrades and future improvement initiatives
• Broad leadership position with the autonomy to influence how a major Sydney destination operates
• Salary package up to $130k, depending on experience

About the Role

An exciting opportunity has become available for an experienced Senior Facilities Manager to lead the facilities function across a large, high-profile Sydney destination.

Operating across a substantial and complex site, the role encompasses extensive public areas, essential infrastructure, parking, loading facilities and a broad network of service providers.

We are seeking a hands‑on, commercially minded professional who enjoys being visible on the ground, solving problems and identifying opportunities to enhance site presentation, operational efficiency and the overall customer experience.

Candidates from shopping centres, large‑format retail, entertainment precincts, markets, hospitality, sporting venues, exhibition centres, major events and other high‑footfall public environments are strongly encouraged to apply.

Key Responsibilities

• Take ownership of the day‑to‑day facilities and operational performance of a large, complex site
• Manage contractors across cleaning, security, waste, maintenance and specialist services
• Maintain strong oversight of WH&S, fire safety, essential services and regulatory compliance
• Develop and implement preventative maintenance programs, asset registers and lifecycle plans
• Manage operational budgets and identify opportunities for cost efficiencies
• Drive continuous improvements across site presentation, infrastructure and customer experience
• Support capital works, upgrades, redevelopment initiatives and new infrastructure projects
• Proactively identify and resolve operational issues with a practical, hands‑on approach
• Coordinate works to minimise disruption to customers, occupiers and other stakeholders
• Support operational requirements associated with events, activations and evolving uses of the precinct
• Lead and manage an Operations Coordinator

About You

We are looking for an experienced facilities or operations professional who has worked within a large, operationally complex and high‑foot traffic environment.

You will ideally bring:

• Strong facilities and operational management experience.
• Experience within retail, entertainment, hospitality, sporting venues, markets, events or major public facilities.
• Sound knowledge of WH&S, essential services, contractor management and compliance.
• Exposure to preventative maintenance and capital works.
• Strong commercial judgement and budget management skills.
• Confidence managing multiple external contractors and competing operational priorities.
• A proactive leadership style and willingness to be highly visible on site.
• A genuine sense of ownership and desire to improve operational standards.