Senior Facilities Director – High-Traffic Venue Ops

Gough Recruitment; New South Wales; On-site; AUD 78,000 - 130,000; Full time

Job summary

Gough Recruitment is seeking an experienced Senior Facilities Manager to lead the facilities function across a large, high-profile Sydney destination. The role covers extensive public areas, infrastructure, parking and a network of service providers, with a hands-on, commercially minded approach focused on site presentation, efficiency and customer experience.

The ideal candidate will have strong facilities/operational management experience in retail, entertainment or high-footfall venues, with

Qualifications

• Experience in large, high-footfall environments.
• Experience in retail, entertainment, hospitality, events or major public facilities.
• Strong knowledge of WH&S, essential services and compliance.
• Exposure to preventative maintenance and capital works.
• Strong financial judgement and budget management skills.
• Ability to manage multiple external contractors and competing priorities.
• Proactive leadership with on-site visibility.
• Ownership mindset to improve operational standards.

Responsibilities

• Take ownership of day-to-day facilities and performance of a large, complex site.
• Manage contractors across cleaning, security, waste, maintenance and specialist services.
• Maintain oversight of WH&S, fire safety, essential services and compliance.
• Develop and implement preventative maintenance programs and lifecycle plans.
• Manage operational budgets and seek cost efficiencies.
• Drive continuous improvements in presentation, infrastructure and customer experience.
• Support capital works and upgrades.
• Coordinate works to minimise disruption to customers and stakeholders.
• Lead and manage an Operations Coordinator.

Skills

Facilities management

Contractor management

Budget management

On-site leadership

WH&S knowledge

Job description

Gough Recruitment is seeking an experienced Senior Facilities Manager to lead the facilities function across a large, high-profile Sydney destination. The role covers extensive public areas, infrastructure, parking and a network of service providers, with a hands-on, commercially minded approach focused on site presentation, efficiency and customer experience.

The ideal candidate will have strong facilities/operational management experience in retail, entertainment or high-footfall venues, with