Facilities Operations Lead – Venue & Maintenance

Wingecarribee Shire Council; Sydney; Hybrid; AUD 70,000 - 90,000; Full time

Job summary

Venues NSW is seeking a Facilities Administrator to oversee the administration, coordination and delivery of venue operations for the Sydney Cricket Ground Precinct and related venues in Sydney. The role involves coordinating facilities requirements, maintaining records, and ensuring tasks for clients, tenants and guests are completed efficiently.

You will work with internal teams, service providers and contractors, ensuring safety and high service standards while supporting a rotating roster

Qualifications

• Requires tertiary qualification or relevant industry experience in administration or facility/building services.
• Technology savvy with confidence in software systems.
• Flexibility to work weekends, public holidays and event days.

Responsibilities

• Coordinating planned and reactive maintenance works.
• Scheduling trades and subcontractors across Australia.
• Managing work orders from start to completion and meeting KPIs.
• Responding to customer enquiries by phone and email.
• Coordinating urgent maintenance requests.
• Building strong relationships with clients, contractors and technicians.
• Maintaining accurate job records and updates.
• Delivering exceptional customer service daily.

Skills

Administration experience

Stakeholder coordination

Education

Tertiary qualification in Administration or facilities

Tools

Microsoft Office (Outlook, Word, Excel)

Job description

Venues NSW is seeking a Facilities Administrator to oversee the administration, coordination and delivery of venue operations for the Sydney Cricket Ground Precinct and related venues in Sydney. The role involves coordinating facilities requirements, maintaining records, and ensuring tasks for clients, tenants and guests are completed efficiently.

You will work with internal teams, service providers and contractors, ensuring safety and high service standards while supporting a rotating roster