Senior Event Coordinator - Weddings & Large-Scale Events

Navarra Venues; Parramatta; Presencial; AUD 65.000 - 95.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Monthly commission opportunities

Career progression

Training and development

Exposure to diverse events

Family-owned culture

Award-winning catering

Descripción de la vacante

Navarra Venues, based in New South Wales, is seeking two permanent staff for Senior Event Coordinator and Event Coordinator roles at Oatlands House. The positions report to the Sales Manager and Venue Manager, within a team of three coordinators.

The role is full-time and entails leading day-to-day event management for weddings, corporate functions, conferences and more. You will manage multiple events weekly, work closely with clients to scope and deliver plans, coordinate logistics, and

Formación

• Experience in event coordination or management.
• Qualification in Event/Hospitality preferred.
• Strong organizational and communication skills.
• Ability to manage multiple events concurrently.

Responsabilidades

• Manage a portfolio of weddings, corporate events, gala dinners, conferences, and special events from enquiry through to event completion.
• Serve as the primary point of contact for clients throughout the event planning process.
• Conduct planning meetings and consultations with clients to understand their requirements and event vision.
• Coordinate event logistics including timelines, run sheets, floor plans, seating arrangements, menus, styling, entertainment, and special event elements.
• Prepare detailed event orders and function documentation to support operational teams.
• Ensure all client information, event details, and communications are accurately maintained within the Navarra CRM system.
• Liaise with venue operations, kitchen, beverage, styling, audiovisual, entertainment, and external suppliers to ensure successful event delivery.
• Upsell event enhancements and additional services that add value to the client experience.
• Monitor event budgets and ensure all client requirements are captured and invoiced correctly.
• Attend and oversee events as required to ensure service standards and client expectations are met.
• Build and maintain strong relationships with clients, suppliers, and internal stakeholders.
• Resolve client enquiries and issues promptly and professionally.
• Ensure all events comply with venue policies, operational requirements, and workplace health and safety standards.
• Contribute to continuous improvement initiatives and the enhancement of the overall client experience.

Conocimientos

Event coordination

Hospitality

Client-facing

CRM systems

Time management

Communication

Multitasking

Relationship management

Educación

Event Management qualification

Herramientas

CRM software

Microsoft Office

Descripción del empleo

Navarra is a privately owned and operated hospitality group with over 50 years of industry experience. Based in New South Wales, we proudly operate a portfolio of premier venues, including Le Montage (Lilyfield), Curzon Hall (Ryde), Oatlands House (Oatlands), and Conca D’oro (Riverwood), along with a collection of bars and cafés. For more information, visit: https://navarravenues.com.au/

About Us

Navarra is a privately owned and operated hospitality group with over 50 years of industry experience. Based in New South Wales, we proudly operate a portfolio of premier venues, including Le Montage (Lilyfield), Curzon Hall (Ryde), Oatlands House (Oatlands), and Conca D’oro (Riverwood), along with a collection of bars and cafés. For more information, visit: https://navarravenues.com.au/

Position Overview - Event Manager & Event Coordinator - Full Time Perm - Oatlands House

We are seeking 2 permenant staff a Senior Event Coordinator & Event Coordinator to join the Oatlands House event management team. This is a full-time, permanent position reporting to the Sales Manager and Venue Manager at Oatlands House, part of a team of 3 event coordinators, with no direct reports.

The Oatlands House team comprises a Venue Manager, Sales Manager, Operations and Sales team, and a two-person Event Coordination team. As the other Event Coordinator works part-time, this role is responsible for providing experienced leadership and taking ownership of the day-to-day event management function for the venue.

This is a fast-paced and dynamic position, with Oatlands House hosting approximately 5–20 events per week, and the Senior Event Coordinator managing a portfolio of at least five events each week. You will work closely with clients throughout the planning process, providing expert advice and coordinating all aspects of their event, including menu selections, floor plans, seating arrangements, styling, entertainment, live food stations, fireworks, dry ice effects and other event enhancements.

You will manage multiple events simultaneously, ranging from events taking place within the coming weeks to those scheduled 12 months or more in advance, across weddings, corporate functions, gala dinners, conferences, fundraising events and other special occasions. As the primary point of contact for your clients, you will build strong relationships, provide professional guidance and ensure every detail is carefully planned, communicated and delivered to Navarra’s high standards of service and hospitality.

Event Coordinators utilise Navarra’s CRM system to manage the complete client journey, ensuring all event requirements, communications and documentation are accurately recorded and maintained through to successful event delivery.

Weekend work is an essential requirement of this position, as the majority of events take place on weekends. The standard roster will generally be five days per week, worked across Tuesday, Wednesday, Thursday, Friday, Saturday and/or Sunday, depending on the event schedule.

Key Responsibilities

• Manage a portfolio of weddings, corporate events, gala dinners, conferences, and special events from enquiry through to event completion.

• Serve as the primary point of contact for clients throughout the event planning process.

• Conduct planning meetings and consultations with clients to understand their requirements and event vision.

• Coordinate event logistics including timelines, run sheets, floor plans, seating arrangements, menus, styling, entertainment, and special event elements.

• Prepare detailed event orders and function documentation to support operational teams.

• Ensure all client information, event details, and communications are accurately maintained within the Navarra CRM system.

• Liaise with venue operations, kitchen, beverage, styling, audiovisual, entertainment, and external suppliers to ensure successful event delivery.

• Upsell event enhancements and additional services that add value to the client experience.

• Monitor event budgets and ensure all client requirements are captured and invoiced correctly.

• Attend and oversee events as required to ensure service standards and client expectations are met.

• Build and maintain strong relationships with clients, suppliers, and internal stakeholders.

• Resolve client enquiries and issues promptly and professionally.

• Ensure all events comply with venue policies, operational requirements, and workplace health and safety standards.

• Contribute to continuous improvement initiatives and the enhancement of the overall client experience.

About You

To be successful in this role, you will have:

• Previous experience in event coordination, event management, hospitality, venue operations, or a similar client-facing role.

• A qualification in Event Management, Hospitality Management, Business, or a related field (preferred).

• Strong organisational and time management skills with the ability to manage multiple events simultaneously.

• Exceptional customer service and relationship management skills.

• Excellent written and verbal communication skills.

• Strong attention to detail and problem-solving abilities.

• Confidence working in a fast-paced environment with competing priorities and deadlines.

• Experience using CRM systems and event management software (preferred).

• A flexible approach to working hours, including weekends and public holidays.

• A passion for delivering exceptional events and memorable client experiences.
  

What We Offer

• Competitive salary and monthly commission opportunities through additional event upselling, including food stations, wedding cakes, décor and more, plus annual performance bonus

• Genuine career progression and internal promotion opportunities, with many of our leaders having progressed within the business

• Ongoing training, professional development and hands-on experience within a dynamic and growing events environment

• Exposure to a diverse range of events, from intimate celebrations to large-scale functions of up to 1,500 guests

• The opportunity to be part of a supportive, family-owned business that values its people and invests in their development

• Join a business with over 50 years of industry experience and a strong reputation for quality

• Award-winning catering, including the 2026 Restaurant & Catering Award for Best Event Catering (200+ guests) in NSW

Apply Now

If you’re passionate about creating exceptional event experiences and want to be part of a growing hospitality leader, we’d love to hear from you.

Please submit your resume, and our HR team will be in touch.

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