Senior Enterprise SCADA Support Engineer | Global OT Expert

AVEVA; Sydney; On-site; AUD 110,000 - 140,000; Full time

Job summary

AVEVA in Sydney seeks a Senior Enterprise SCADA Technical Support Engineer to join our global support organisation. You will help customers operate, maintain, and expand mission-critical SCADA environments across energy, utilities, pipelines, water, and industrial infrastructure.

This role provides advanced technical support for AVEVA Enterprise SCADA (OASyS). You will collaborate with customers, engineering, product development, and project teams to resolve complex operational challenges and

Qualifications

• Experience supporting enterprise-scale SCADA environments.
• Deep understanding of SCADA/HMI architectures and HA operations.
• Excellent client-facing communication and problem-solving skills.

Responsibilities

• Resolve complex software, system, integration, communications, and performance issues in enterprise SCADA environments.
• Lead technical investigations, root cause analysis, replication, escalation, and resolution of critical incidents.
• Support installations, upgrades, migrations, commissioning activities, and system expansions.
• Troubleshoot enterprise SCADA applications, HMI displays, alarm systems, real-time databases, historian integrations, and communications infrastructure.
• Partner with Product Development to validate defects and test fixes.

Skills

SCADA

OT environments

Windows Server

SQL Server

C#, VB.NET, C++

Customer-facing comms

Tools

Hyper-V

Job description

AVEVA in Sydney seeks a Senior Enterprise SCADA Technical Support Engineer to join our global support organisation. You will help customers operate, maintain, and expand mission-critical SCADA environments across energy, utilities, pipelines, water, and industrial infrastructure.

This role provides advanced technical support for AVEVA Enterprise SCADA (OASyS). You will collaborate with customers, engineering, product development, and project teams to resolve complex operational challenges and