Senior End User Compute Lead: Microsoft 365 & Cloud
Mallesons
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Job summary
Mallesons is seeking a hands-on Senior Technical Lead to join the Technology Platform Services team. You will support and deliver across Microsoft 365, cloud, server and end-user technologies, combining hands-on technical work with strategic project delivery to improve our systems.
You will work with teams across Technology and Firm, focusing on security, stability and continuous improvement, and coordinate with external vendors when escalations arise, including planning for after-hours support
Qualifications
- Demonstrated experience delivering End User Compute services in a large enterprise or professional services environment.
Responsibilities
- Monitor and respond to escalated calls, provide hands-on technical support across Microsoft 365, cloud, server and end-user technologies.
- Participate in strategic projects to implement applications and services in the Microsoft 365 stack and other server technologies.
- Coordinate with external vendors when required to achieve speedy resolutions.
- Maintain and improve system stability, security, and manageability through continual improvement.
Skills
Tools
Job description
Mallesons is seeking a hands-on Senior Technical Lead to join the Technology Platform Services team. You will support and deliver across Microsoft 365, cloud, server and end-user technologies, combining hands-on technical work with strategic project delivery to improve our systems.
You will work with teams across Technology and Firm, focusing on security, stability and continuous improvement, and coordinate with external vendors when escalations arise, including planning for after-hours support
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