Senior End User Compute Lead | Microsoft 365 & Cloud

Mallesons; Sydney; On-site; AUD 140,000 - 180,000; Full time

Benefits offered by this job

Travel to other offices

Job summary

Mallesons is seeking a hands-on Technical Lead to support and deliver across Microsoft 365, cloud, server and end-user technologies. You will combine practical technical support with strategic project work to solve complex issues and improve systems, reporting to the Platform Services Manager.

You will lead end-user compute services in a large enterprise, working across teams to maintain security, stability, and continuous improvement across technology platforms.

Qualifications

• Experience delivering End User Compute services in a large enterprise or professional services environment.
• Strong hands-on experience with Microsoft endpoint technologies, including Intune, Entra ID (Azure AD), Windows, and the Microsoft 365 stack.
• Proven experience in Windows SOE design, packaging, and deployment.

Responsibilities

• Monitor and respond to escalated calls efficiently.
• Resolve reported issues and implement workarounds when a fix is not readily available.
• Escalate to external vendors when needed and coordinate response for a speedy resolution.
• Maintain current systems with stability, security and manageability in mind.
• Lead strategic projects to implement applications and services in the Microsoft 365 stack.
• Collaborate with Technology teams and the firm to improve systems.

Skills

End User Compute

Microsoft 365

Intune

Azure AD / Entra ID

Windows OS

PowerShell

ITIL

Active Directory

Endpoint management

Tools

Microsoft Intune

Entra ID (Azure AD)

Windows

PowerShell

Job description

Mallesons is seeking a hands-on Technical Lead to support and deliver across Microsoft 365, cloud, server and end-user technologies. You will combine practical technical support with strategic project work to solve complex issues and improve systems, reporting to the Platform Services Manager.

You will lead end-user compute services in a large enterprise, working across teams to maintain security, stability, and continuous improvement across technology platforms.