Senior Dental Receptionist & Treatment Coordinator

Smile Sanctuary; Sydney; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Professional development

Career growth

Supportive team culture

Job summary

Smile Sanctuary Mortdale Dental is seeking an experienced Dental Office Coordinator / Senior Dental Receptionist to join our modern, boutique practice in Sydney. The role focuses on delivering premier patient experiences, coordinating treatment schedules and supporting day-to-day operations with a proactive, team-oriented approach.

Ideal candidates will have dental reception or practice management experience, strong communication skills, and a genuine interest in treatment coordination and

Qualifications

• Experience in dental reception or practice coordination.
• Warm, patient-focused demeanor.
• Highly organized with attention to detail.
• Proficient with dental software.
• Excellent communication skills.
• Ability to manage a busy diary.
• Interest in treatment coordination and career development.
• Team player supporting clinicians and growth.
• Capable of coordinating front desk across five days.

Responsibilities

• Welcoming patients and creating an exceptional patient experience.
• Managing appointments and coordinating the clinical diary.
• Optimising clinician schedules and filling cancellations.
• Treatment coordination and patient follow-up.
• Managing treatment plans, patient records and payments.
• Responding to patient enquiries by phone, email and in person.
• Supporting dentists and clinical staff with administrative requirements.
• Maintaining practice systems, protocols and organisation.
• Identifying opportunities to improve efficiency and patient experience.

Skills

Dental reception

Administration

Calendar management

Communication

Detail-oriented

Team collaboration

Proactive

Diary management

Tools

Dental software

Job description

Smile Sanctuary Mortdale Dental is seeking an experienced Dental Office Coordinator / Senior Dental Receptionist to join our modern, boutique practice in Sydney. The role focuses on delivering premier patient experiences, coordinating treatment schedules and supporting day-to-day operations with a proactive, team-oriented approach.

Ideal candidates will have dental reception or practice management experience, strong communication skills, and a genuine interest in treatment coordination and