Senior Delivery Lead

Teachers Federation Health Ltd; Sydney; Hybrid; AUD 120,000 - 160,000; Full time

Benefits offered by this job

Hybrid working model

Subsidised private health insurance

Discounts on products and services

Wellbeing program

Public transport accessible

Job summary

Teachers Health is seeking a Senior Delivery Lead to guide assigned streams and Feature Teams within the Civica Ensure platform transformation. You will deliver outcomes on time and within scope, collaborating with Product Owners, Business Analysts, SMEs and third-party partners.

You will drive Agile delivery practices, manage risks and dependencies, and support adoption of new platform capabilities, while building strong cross‑functional relationships across internal teams and external partners.

Qualifications

• 5+ years' experience in Delivery Manager/Lead or similar leadership role in Agile environments.
• Proven experience leading complex projects and cross-functional delivery teams.
• Experience collaborating with business stakeholders, Product Owners, SMEs and vendors.
• Strong facilitation, communication and stakeholder management skills.
• Civica Ensure platform experience is highly regarded.
• Experience with Jira and Confluence.
• Relevant tertiary qualification in Business or IT; Scrum Master certification.
• Experience in Private Health Insurance or regulated industries.

Responsibilities

• Lead assigned functional streams, module implementations and teams to deliver outcomes on time and within scope.
• Partner with Product Owners to prioritise backlogs and refine user stories.
• Facilitate Agile ceremonies including planning, stand‑ups, showcases and retrospectives.
• Monitor delivery performance; manage risks, issues and dependencies; apply mitigations.
• Build relationships across internal teams, vendors and external partners for delivery.
• Support testing, implementation planning, business readiness and go‑live activities.
• Contribute to continuous improvement and Agile capability building.

Skills

Delivery leadership

Agile delivery

Stakeholder management

Facilitation

Civica Ensure

Jira

Confluence

Scrum Master

Private health insurance industry

Education

Tertiary qualification in Business/IT

Tools

Jira

Confluence

Job description

• Subsidised private health insurance and discounts on our products and services

The Senior Delivery Lead is responsible for leading assigned functional streams and Feature Teams within the Civica Ensure platform transformation program. You'll be accountable for delivering agreed business outcomes within scope, quality and project timelines while providing leadership across business, technical and vendor stakeholders.

Working closely with Product Owners, Business Analysts, SMEs and third-party partners, you'll drive Agile delivery practices, manage risks and dependencies, and ensure successful implementation and adoption of new platform capabilities.

What we have to offer?

We at Teachers Health have a lot to offer,

• Hybrid working model (flex your work/life balance)


• Subsidised private health insurance


• Discounts on our products and services


• Generous employee wellbeing program


• Easily accessible by public transport

What will you do?

• Lead assigned functional streams, module implementations and Feature Teams to deliver project outcomes on time and within scope.


• Partner with Product Owners to prioritise backlogs, refine user stories and manage delivery against business priorities.


• Facilitate Agile ceremonies including planning sessions, stand‑ups, showcases, retrospectives, workshops and reviews.


• Monitor delivery performance, proactively manage risks, issues and dependencies, and implement mitigation strategies.


• Build strong relationships across internal teams, vendors and external partners to support successful delivery outcomes.


• Support testing, implementation planning, business readiness, go‑live activities and post-implementation support.


• Contribute to continuous improvement initiatives and help build Agile capability across the organisation.

What are we looking for?

• 5+ years' experience as a Delivery Manager/ Lead, Project Manager or similar leadership role within Agile environments.


• Proven experience leading complex projects, Feature Teams and cross-functional delivery team.


• Experience working closely with business stakeholders, Product Owners, SMEs and third‑party vendors.


• Strong facilitation, communication and stakeholder management skills.


• Civica Ensure platform experience is highly regarded.


• Experience with Agile tools such as Jira and Confluence.


• A relevant tertiary qualification in Business, Information Technology or a related discipline.


• Scrum Master certification or equivalent Agile qualifications.


• Experience within Private Health Insurance or other regulated industries.

Who are we?

Teachers Health was created by teachers for teachers over 70 years ago and is the only health fund exclusively for the education community. As a not-for-profit health fund, we exist for our members covering the lives of over 500,000 teachers, education staff & their families.

Teachers Health values diversity and inclusion and encourages applications from people with diverse backgrounds including First Nations people, people with disability, people from diverse cultural and linguistic backgrounds, and people that identify as LGBTQIA+. Applicants can request an adjustment at any stage during the recruitment process by getting in touch with [e-mail]

The Diversity Council Australia has recognised our ongoing commitment to fostering an inclusive culture. We've consistently exceeded the Australian Workforce average in their Inclusion@Work Index and are thrilled to be named an inclusive employer once again for 2025–2026.