Senior Data Centre Technical Services Lead

Zerra DC; Queensland; On-site; AUD 190,000 - 270,000; Full time

Job summary

Zerra DC, a leading hyperscale data centre operator in Australia, is seeking a Senior Technical Services Manager to oversee the technical operation and maintenance of critical infrastructure in its Queensland site. You will ensure safe, reliable and cost-effective performance across electrical, cooling, BMS/EPMS, and life-safety systems to uphold contracted SLAs and drive uptime.

You will lead a high-performing team of engineers and technicians, manage budgets and vendors, and drive continuous

Qualifications

• Technical and engineering leadership experience in mission-critical, hyperscale or large-scale data centre environments, or comparable critical infrastructure.
• Proven track record leading multi-disciplinary technical teams in a 24/7 operating environment.
• Deep technical understanding of critical facilities – electrical distribution, UPS, cooling, BMS/EPMS, fire and life-safety systems.

Responsibilities

• Hold accountability for safe, reliable operation and maintenance of data centre critical infrastructure, delivering technical services meeting contracted SLAs.
• Lead the Technical Services function through Technical Services Managers and vendors into an aligned team.
• Own maintenance regimes for critical plant and systems to protect SLAs and availability.
• Own the planned preventative maintenance programme, asset register and lifecycle planning for critical infrastructure.
• Coordinate with Security, Soft Services and Campus Support to support data centre availability and customer outcomes.
• Manage the technical services operating budget, forecasts and cost control, driving efficiency.
• Drive continuous improvement and sustainability in support of Zerra's commitments.

Job description

Zerra DC, a leading hyperscale data centre operator in Australia, is seeking a Senior Technical Services Manager to oversee the technical operation and maintenance of critical infrastructure in its Queensland site. You will ensure safe, reliable and cost-effective performance across electrical, cooling, BMS/EPMS, and life-safety systems to uphold contracted SLAs and drive uptime.

You will lead a high-performing team of engineers and technicians, manage budgets and vendors, and drive continuous