Senior Customer Success & Project Delivery Specialist

Vertiv Group; Sydney; Presencial; AUD 70.000 - 90.000; Jornada completa

Descripción de la vacante

Vertiv Group in Sydney, Australia seeks an experienced Administrative Customer Service professional to support from sales through to customer service on small product deliveries. You will work in a small team to manage orders, coordinate deliveries, and support project teams to ensure timely installations and invoicing.

The role requires 5+ years in administrative customer service, strong MS Office skills, excellent written and verbal communication, and a collaborative, time‑minded,

Formación

• 5+ years experience in an Administrative Customer Service role.
• Experience in customer service, administration and organisational tasks.
• Strong MS Office skills and attention to detail.
• Excellent written and verbal communication; prioritisation and time management.

Responsabilidades

• Support from sales through to customer service on small product deliveries.
• Work in a small team to deliver over $100m a year (or as per targets) of product sales to Vertiv clients.
• Coordinate deliveries, installation and commissioning of units.
• Monthly reporting of performance metrics for tracking.
• Evaluate outstanding supplier purchase orders, cost management of outbound logistics and warehousing for assigned projects.
• Monthly forecasts of revenue and invoicing.

Conocimientos

Customer service

Administration

Organisational skills

MS Office

Time management

Written and verbal communication

Prioritisation

Team player

Herramientas

Oracle system

Descripción del empleo

Vertiv Group in Sydney, Australia seeks an experienced Administrative Customer Service professional to support from sales through to customer service on small product deliveries. You will work in a small team to manage orders, coordinate deliveries, and support project teams to ensure timely installations and invoicing.

The role requires 5+ years in administrative customer service, strong MS Office skills, excellent written and verbal communication, and a collaborative, time‑minded,