Senior Credit Controller: Own Major Portfolio & Disputes

Asahi Beverages Group; Melbourne; On-site; AUD 90,000 - 120,000; Full time

Job summary

Asahi Beverages in Melbourne’s Southbank is seeking a Credit Controller to own a significant Australian customer portfolio and keep cash flowing for the business. You will resolve claims, manage overdue debt and collaborate with Commercial teams and offshore credit colleagues.

You’ll work with major grocery customers, use data to drive actions, and monitor service levels to improve processes and outcomes. Experience with SAP and Excel is preferred.

Qualifications

• Five years’ relevant credit or commercial experience.
• Experience with large, high-volume portfolios, claims and invoice reconciliation.
• FMCG or grocery exposure is highly regarded.
• Proven ability to coordinate offshore or BPO teams and influence outcomes.

Responsibilities

• Oversee the ALC portfolio, including ageing reviews, collection priorities and account escalations.
• Drive timely collection of overdue debt and resolution of claims, short payments and disputes.
• Coordinate offshore credit activity and monitor service levels, KPIs and agreed actions.
• Partner with Commercial teams and customers to resolve issues and mitigate credit risk.
• Improve credit processes, reporting rhythms, service quality and customer experience.

Skills

Credit management

Data analytics

SAP experience

Excel (Pivot tables)

Tools

SAP

Excel

Job description

Asahi Beverages in Melbourne’s Southbank is seeking a Credit Controller to own a significant Australian customer portfolio and keep cash flowing for the business. You will resolve claims, manage overdue debt and collaborate with Commercial teams and offshore credit colleagues.

You’ll work with major grocery customers, use data to drive actions, and monitor service levels to improve processes and outcomes. Experience with SAP and Excel is preferred.