Credit Controller - Portfolio & Collections Leader

Asahi Beverages; Melbourne; On-site; AUD 65,000 - 90,000; Full time

Job summary

Asahi Beverages in Melbourne is seeking a Credit Controller to own a significant Australian customer portfolio within the Credit Services team, helping keep cash flowing.

You’ll work with Commercial teams, major grocery customers and offshore credit colleagues to resolve claims, manage overdue debt and drive timely collections while improving processes and customer experience. This role requires strong data analysis, SAP experience, and a proactive, collaborative approach.

Qualifications

• Five years’ relevant credit or commercial experience.
• Experience with large, high-volume portfolios and invoice reconciliation.
• SAP experience and advanced Excel skills.
• Ability to coordinate offshore or BPO teams and influence outcomes.
• Proactive, collaborative mindset and continuous improvement.

Responsibilities

• Oversee the ALC portfolio, ageing reviews, collection priorities and account escalations.
• Drive timely collection of overdue debt and resolution of claims, short payments and disputes.
• Coordinate offshore credit activity and monitor service levels, KPIs and agreed actions.
• Partner with Commercial teams and customers to resolve issues and mitigate credit risk.
• Improve credit processes, reporting rhythms, service quality and customer experience.

Skills

Credit control

SAP

Excel (pivot tables)

Offshore coordination

Stakeholder management

Job description

Asahi Beverages in Melbourne is seeking a Credit Controller to own a significant Australian customer portfolio within the Credit Services team, helping keep cash flowing.

You’ll work with Commercial teams, major grocery customers and offshore credit colleagues to resolve claims, manage overdue debt and drive timely collections while improving processes and customer experience. This role requires strong data analysis, SAP experience, and a proactive, collaborative approach.