Senior Credit Assessment & Transformation Lead

ING Bank (Australia) Limited; Sydney; On-site; AUD 230,000 - 340,000; Full time

Benefits offered by this job

Discounted ING Health Insurance

Rest Day

IMPACT day to volunteer

Job summary

ING Bank (Australia) Limited in Sydney seeks a senior leader to define and execute the strategy for Credit Assessment, driving growth and scalable operations. You will lead transformation initiatives, including automation and AI-enabled decisioning, while building a high-performing, inclusive leadership team committed to accountability and innovation.

Join a culture focused on customer outcomes, risk management and regulatory compliance, influencing senior stakeholders across Lending, Risk, and

Qualifications

• Significant leadership experience in lending or financial services.
• Deep knowledge of credit assessment, lending operations, risk management and regulatory requirements.
• A track record of leading transformational change and helping teams navigate organisational evolution.
• Experience developing leaders and building high-performing, customer-focused cultures.
• Strong commercial acumen and ability to translate vision into practical operational outcomes.
• Excellent stakeholder management across complex environments and priorities.

Responsibilities

• Define and execute the strategy and operating model for Credit Assessment for sustainable growth and scalability.
• Lead large-scale transformation initiatives, including automation, digitisation and AI-enabled decisioning.
• Build and develop a high-performing leadership team and an inclusive culture focused on accountability and improvement.
• Drive productivity, service delivery and workforce planning while maintaining strong customer, broker and risk outcomes.
• Influence senior stakeholders across Lending, Risk, Distribution and Technology to align priorities.
• Ensure a strong control environment, high-quality credit decisioning and regulatory compliance.

Skills

Leadership experience

Credit assessment

Regulatory knowledge

Stakeholder management

Strategic thinking

Job description

ING Bank (Australia) Limited in Sydney seeks a senior leader to define and execute the strategy for Credit Assessment, driving growth and scalable operations. You will lead transformation initiatives, including automation and AI-enabled decisioning, while building a high-performing, inclusive leadership team committed to accountability and innovation.

Join a culture focused on customer outcomes, risk management and regulatory compliance, influencing senior stakeholders across Lending, Risk, and