Senior Coordinator, Student Operations & Administration

University Of Canberra; Australia; Remote; AUD 103,000 - 112,000; Full time

Benefits offered by this job

On site gym

On site medical services

Grocery store

Early Childhood Education and Care

Job summary

University of Canberra is seeking a Senior Coordinator, Business Operations to join the Student Connect team in Bruce. You will oversee enrolment, international student compliance, fees, scholarships, sponsorships, academic progress and course completion activities, working with faculties and stakeholders to deliver seamless student services.

Reporting to the Business Operations Manager, you will coordinate specialist advice, manage progression data, and drive process improvements across the

Qualifications

• Demonstrated experience in student administration in higher education.
• Ability to interpret policy and apply procedures consistently.
• Excellent organisational skills and prioritisation in a fast-paced environment.
• Strong analytical and problem-solving capabilities with exceptional attention to detail.
• Ability to take ownership of key business operations processes.
• Excellent communication skills, including the ability to provide clear advice on complex matters.
• Ability to work well under pressure with resilience.

Responsibilities

• Provide expert advice on enrolment, fees, scholarship, sponsorship, academic progress and course completion matters.
• Coordinate and administer the University's Academic Progress Procedure.
• Manage student progression information within the Student Management System, including credit, course variations, probation and suspension outcomes.
• Collaborate with Faculties and the Partnerships Office to enrol offshore and sponsored students with accurate enrolment and fee charging.
• Coordinate course completion processes and identify students eligible to graduate.
• Support business process reviews and continuous improvement initiatives to enhance service delivery across the student lifecycle.
• Contribute to key projects and collaborative initiatives across the University.

Skills

Organisational skills

Analytical thinking

Problem solving

Communication

Ownership of processes

Tools

Student Management System

Job description

University of Canberra is seeking a Senior Coordinator, Business Operations to join the Student Connect team in Bruce. You will oversee enrolment, international student compliance, fees, scholarships, sponsorships, academic progress and course completion activities, working with faculties and stakeholders to deliver seamless student services.

Reporting to the Business Operations Manager, you will coordinate specialist advice, manage progression data, and drive process improvements across the