Senior Coordinator

John Pearson Consulting Group; Rockhampton Regional; On-site; AUD 90,000 - 110,000; Full time

Job summary

John Pearson Consulting Group – Rockhampton QLD is seeking a Senior Right Turn Coordinator to lead the day-to-day operational coordination of the Right Turn Risk-Response Bail Response Program for youth in the justice system. You will oversee referrals, risk triage, case allocation, staff workflow, court responses and safeguarding, guiding frontline practitioners.

This senior role focuses on practical leadership, safeguarding and quality assurance, working with Youth Justice and partners to

Qualifications

• Substantial experience in complex youth, family or community services casework.
• Strong leadership and staff coaching capabilities.
• Experience managing risk, safeguarding and complex escalations.
• Strong stakeholder and interagency coordination skills.

Responsibilities

• Coordinate referrals, intake, risk triage and case allocation.
• Provide day-to-day workflow direction, practice guidance and case review support.
• Coordinate complex and higher-risk responses, court coverage and outreach.
• Maintain oversight of safeguarding, case-files quality, reporting and program performance.
• Build strong working relationships with Youth Justice and community partners.
• Coordinate and participate in rotating after-hours and on-call responses.

Skills

Youth services experience

Leadership & staff coaching

Risk management & safeguarding

Interagency coordination

Job description

John Pearson Consulting Group – Rockhampton QLD

Lead a frontline service making a practical difference for young people navigating bail and the youth justice system.

Five Bridges is seeking an experienced Senior Right Turn Coordinator to lead the day-to-day operational coordination of our Right Turn Risk-Response Bail Response Program.

This senior role coordinates referrals, risk triage, case allocation, staff workflow, court and outreach responses, safeguarding and service quality while providing practical guidance to frontline practitioners.

What you’ll be doing

• Coordinate referrals, intake, risk triage and case allocation.
• Provide day-to-day workflow direction, practice guidance and case review support.
• Coordinate complex and higher-risk responses, court coverage and outreach.
• Maintain oversight of safeguarding, case-file quality, reporting and program performance.
• Build strong working relationships with Youth Justice and community partners.
• Coordinate and participate in the rotating after-hours and on-call response.

About You

You’ll bring:

• Substantial experience in complex youth, family or community services casework.
• Strong leadership, practice guidance and staff coaching capability.
• Experience managing risk, safeguarding and complex escalations.
• Strong stakeholder and interagency coordination skills.
• Queensland driver licence, Blue Card and Police Check, or ability to obtain required clearances.

Why Five Bridges?

At Five Bridges, we’re focused on practical solutions that create meaningful outcomes for people and communities. You’ll join an organisation that values initiative, collaboration and genuine connection, with the opportunity to help shape and deliver an important new program.

We offer:

• Meaningful work with a direct impact on young people, families and communities.
• A supportive and collaborative team environment.
• The opportunity to help establish and shape the Right Turn Program.
• Ongoing professional development, supervision and reflective practice.
• Culturally safe, trauma-informed and strengths-based practice.
• Strong connections across community, cultural and government services.