Senior Controls Assurance & Analytics Leader

NSW government; City of Parramatta; Hybrid; AUD 133,000 - 147,000; Full time

Benefits offered by this job

Hybrid work arrangement

In-office 2–3 days per week

Job summary

Department of Customer Service (DCS) in NSW offers a Senior Service Controls Assurance Advisor role based in Parramatta with a hybrid work arrangement. The role strengthens the control environment across Government Shared Services by delivering assurance, analytics and audit readiness activities.

You will lead risk-based reviews, analyze data for trends and partner with stakeholders to deliver evidence-based recommendations. Ongoing development of assurance methods is encouraged.

Qualifications

• Experience in controls assurance, audit, risk or compliance within a complex organisation.
• Strong analytical and problem-solving skills, with experience interpreting operational or financial data.
• The ability to influence stakeholders, manage competing priorities and deliver practical, evidence-based outcomes.
• Excellent communication skills, including preparing reports and presenting recommendations.
• Experience supporting audits, driving remediation and improving business processes.
• A proactive, collaborative approach and a passion for continuous improvement and good governance.

Responsibilities

• Lead risk-based controls reviews, assurance activities and audit readiness across complex business operations.
• Analyse operational and financial data to identify trends, control gaps and improvement opportunities.
• Design and execute control testing using both traditional assurance techniques and data analytics.
• Partner with stakeholders to gather evidence, deliver practical recommendations and strengthen compliance.
• Track remediation activities to ensure risks are addressed and control improvements are embedded.
• Continuously improve assurance methodologies, reporting and analytics to increase the effectiveness of the assurance function.

Job description

Department of Customer Service (DCS) in NSW offers a Senior Service Controls Assurance Advisor role based in Parramatta with a hybrid work arrangement. The role strengthens the control environment across Government Shared Services by delivering assurance, analytics and audit readiness activities.

You will lead risk-based reviews, analyze data for trends and partner with stakeholders to deliver evidence-based recommendations. Ongoing development of assurance methods is encouraged.