Senior Contracts Administrator

BaptistCare; Perth; Hybrid; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Health & wellbeing programs

Professional development opportunities

Hybrid working arrangement

Supportive team culture

Job summary

BaptistCare is seeking a Senior Contracts Administrator for Retirement Living in Perth. The role concentrates on administering contracts, settlements and resident transactions withOperations, Sales and Finance. You will ensure documentation is accurate, compliant and completed within required timeframes.

You’ll deliver expert advice on contract administration and legislative requirements, while owning complex processes and strengthening systems, governance and customer experience.

Qualifications

• Extensive experience administering contracts and settlements across portfolios.
• Strong stakeholder management and communication skills with internal teams and external parties.
• Proven ability to interpret contracts, policies and legislative requirements.
• Experience in regulated environments and achieving audit-ready documentation.

Responsibilities

• Prepare and coordinate resident contracts and documentation.
• Manage resident entry, exit and settlement processes.
• Support refunds, buy-backs, strata and title transactions.
• Ensure contracts meet legislative requirements and are auditable.
• Maintain accurate records and reporting for operations and compliance.
• Identify process improvements and strengthen governance.

Skills

Contract management

Stakeholder management

Regulatory compliance

Documentation control

Education

Bachelor's degree in a relevant field

Tools

ERP systems

Contract management software

Job description

Increase your take home pay with Salary Packaging!

Senior Contracts Administrator – Retirement Living

Are you an experienced Contracts Administrator who enjoys working across contracts, compliance and stakeholder relationships? Are you highly organised, detail-focused and confident navigating a regulated environment?

If so, we have an exciting full-time opportunity based in Perth to join our Retirement Living team.

• A comprehensive range of Employee Benefits from health & wellness to professional development opportunities
• Hybrid working opportunity
• Supportive team culture where your contributions matter

About the Role

As our Senior Contracts Administrator, you will play an important role in supporting the effective administration of contracts, settlements and resident transactions across our Retirement Living portfolio. You’ll work closely with Operations, Sales and Finance to ensure documentation is accurate, compliant and completed within required timeframes, while providing specialist advice on contract administration and legislative requirements. This is a great opportunity for someone who enjoys taking ownership of their work, navigating complex processes and identifying ways to strengthen systems, governance and the overall customer experience.

Your responsibilities will include:

• Preparing and coordinating resident contracts and documentation
• Managing resident entry, exit and settlement processes
• Supporting refunds, buy-backs, strata and purple title transactions
• Ensuring contracts and processes meet legislative requirements
• Maintaining accurate and audit-ready records
• Supporting operational, financial and compliance reporting
• Identifying opportunities to improve processes and systems

What You’ll Bring

You’ll be a highly organised, analytical and detail-focused professional who enjoys working with contracts, processes and complex information. You’ll be comfortable managing multiple priorities, working efficiently and ensuring even the smallest details are accurate.

You’ll also bring:

• Exceptional attention to detail and a highly organised approach
• Strong analytical and problem-solving skills
• Experience working with contracts, including sales contracts, procurement or a similar
• Confidence liaising with legal representatives, including solicitors, conveyancers or paralegals
• Strong Excel and spreadsheet skills, with the ability to work efficiently with detailed information and reporting
• Confidence interpreting contracts, legislation, policies and contractual requirements
• Strong communication and stakeholder management skills
• Experience using contract, ERP or document management systems

Experience within Retirement Living, property settlements, conveyancing, procurement or contract administration would be highly regarded.

About Us

BaptistCare is a leading purpose-led care organisation, guided by our Christian identity and serving people and communities across Australia for more than 110 years. We support people to live better through aged care, home care, retirement living, community services, disability support and housing. We know that life’s challenges can make our world feel smaller. With the right people alongside us, it can feel more connected, supported and hopeful again. That’s what we work towards every day - enriching lives through communities of care. Today, more than 78,000 customers, 12,000 employees and close to 2,000 volunteers are part of our communities across Australia.

BaptistCare – Inspired by Jesus to champion care for all

The Employee Benefits are endless when you join BaptistCare!

Enjoy access to salary packaging which may increase your take-home pay, novated leasing, rewards and recognition, programs to support your wellbeing, employee referral program and retail discounts to name a few.